Your Opportunity, Your Team
- Reporting to the Lead Global Security Systems Partner, you will maintain and troubleshoot enterprise access control and video management systems to help keep sites, team members, and assets secure for QVC. You will support Genetec administration, access control systems, CCTV/video management systems, credential management, and security device troubleshooting across multiple locations. You may bring experience in physical security systems, network troubleshooting, IP-based devices, badge access systems, and partnership with IT and vendors.
Where You'll Work
- This role is onsite and will require you to work from our West Chester, PA daily. Relocation assistance is not available for this role.
What You'll Do
- Support and maintain Genetec, ExacqVision, and related physical security platforms across QVC sites
- Monitor, diagnose, and resolve issues involving badge readers, cameras, access devices, weapon detection units, and other network-connected security hardware
- Create, update, and remove cardholder credentials, assign access permissions, and resolve team member access-related requests
- Work with internal networking/IT teams and external vendors to support system connectivity, server access, hardware troubleshooting, and on-site repairs
- Maintain procedures, generate and update reports, manage system data imports.
What You'll Bring
- Hands-on experience with Genetec or similar access control/video management systems; ExacqVision experience.
- Knowledge of physical security systems and devices, including CCTV, badge readers, access control hardware, and related security technology
- Working knowledge of networking and technical troubleshooting, including IP-based devices, network topology, routing, switches, and firewalls
- 1+ years of experience working with IT partners, vendors, and business teams
#LI-AC5
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- Hands-on experience with Genetec or similar access control/video management systems
- Experience with ExacqVision
- Knowledge of physical security systems and devices (CCTV, badge readers, access control hardware, weapon detection units)
- Working knowledge of networking and technical troubleshooting, including IP-based devices, network topology, routing, switches, and firewalls
- 1+ years of experience working with IT partners, vendors, and business teams
- Ability to work onsite in West Chester, PA daily (relocation assistance not available)
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
