The JPMC Global Security Department (GS) provides physical security, protection, investigation, resiliency, and crisis management services in support of the company, its employees, customers, assets, and facilities throughout the world. This responsibility includes the development and implementation of security and safety policies and procedures, regulatory and legislative compliance, security officer management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety, executive protection, due diligence, pre-employment screening, security operations globally, and fraud investigations. This mission is executed through the implementation of technology, best-in-class talent, and client collaboration.
As a Security Manager in Global Security, you will be responsible for overseeing guard operations, coordinating policy and procedures with internal and external partners, and evaluating risk and mitigation. This position will coordinate with Global Security Leadership, Line of Business Leadership, and Global Real Estate partners to ensure daily issues and long-term needs are addressed according to policy.
Job Responsibilities
- Manage security operations for multiple facilities, including guard staff operations, security equipment, incident response, and policy issues. This includes management of site access control, intrusion alarms, and video
- Coordinate policy and procedures with internal partners such as Real Estate, site management, and department management to ensure compliance with existing policies
- Evaluate the risk and the application of policy/procedures and physical security tools to meet the ongoing needs of staff and property, adapting and updating as needed
- Liaise with external partners to include local law enforcement, first responders, and regional emergency management agencies
- Manage and oversee team participation in audits and risk assessments
Required qualifications, capabilities, and skills
- 10+ years of relevant physical security experience with a bachelor’s degree or equivalent in related field
- Proven experience in developing and implementing security programs and strategies, performing risk analysis, identifying vulnerabilities, conducting threat modeling, security reviews and expense management
- Knowledge of physical security technology systems and project managing security technology integrators; strong familiarity with Real Estate related Physical Security issues
- High degree of comfort in fast-paced dynamic / ambiguous environment operating with initiative from the tactical to the strategic level; flexible and comfortable working with multiple competing timelines/tasks
- Effective communication; able to communicate succinctly both in writing and in speech; strong critical thinking and problem-solving skills; high emotional intelligence
- Self-starter with a curious mindset; motivated and goal-oriented with the ability to operate with limited supervision
- Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline; excellent follow-through; ability manage workload at scale
- Strong interpersonal and influencing skills, able to work with multiple teams
- Experience in information gathering, tracking, and consolidation; ability to analyze and interpret data to make informed business decisions; experience with contributing to the creation of reports, dashboards, and presentations
- Proficiency with MS Office suite
Preferred qualifications, capabilities and skills
- 10 +years of experience in a security role or similar law enforcement/military background
- Bachelor’s degree in a security or law enforcement field
- Experience with the application of physical security equipment, trends, and use
- Experience with Lenel, Onguard, and Genetec
- ASIS CPP
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 10+ years of relevant physical security experience
- Bachelor's degree or equivalent in a related field
- Experience developing and implementing security programs and strategies
- Experience performing risk analysis, identifying vulnerabilities, conducting threat modeling, and completing security reviews
- Knowledge of physical security technology systems and experience managing security technology integrators
- Familiarity with real estate-related physical security issues
- Strong communication, critical thinking, problem-solving, interpersonal, influencing, planning, and workload management skills
- Experience gathering, tracking, consolidating, analyzing, and interpreting information for business decisions
- Proficiency with Microsoft Office Suite
- Experience in a security role or similar law enforcement or military background
- Bachelor's degree in a security or law enforcement field
- Experience with physical security equipment, trends, and applications
- Experience with Lenel, Onguard, and Genetec
- ASIS CPP certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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