As a Regional Security Manager within Chase’s Consumer Bank Central region, you will make a meaningful impact. Reporting directly to the Central Division Security Director, you’ll lead innovative security strategies that safeguard our employees and customers. If you’re passionate about security, thrive in dynamic environments, and want to drive programs that shape both business and security outcomes, this is your opportunity to advance your leadership career with a team committed to operational excellence.
The Consumer Bank Regional Security Manager will execute security strategies to enhance operational effectiveness and ensure the safety of Chase employees and customers within the Central region. This role is responsible for maintaining robust security controls across branch environments, including physical security, technical security, and threat management. The ideal candidate has proven expertise in managing large physical security programs, engages leadership with relevant data, and drives initiatives that meet both business and security objectives.
Job Responsibilities
- Consistently oversee day-to-day security operations, analyzing and prioritizing events based on severity, including incident response.
- Diligently manage the end-to-end guard management program for the assigned region.
- Promptly address safety and security issues from incident reports, constructing fact-based responses and liaising with law enforcement as needed.
- Thoroughly ensure security surveys are conducted per Consumer Security standards and support the life cycle of security systems for properties and new builds.
- Regularly collaborate with Chase branch staff to foster a culture of security awareness and coordinate physical security operations with regional management.
- Effectively partner with internal investigations, fraud, HR, and Legal, maintaining chain-of-custody and documentation standards.
- Proactively deliver and coordinate security awareness training for consumer-site staff, including robbery response, de-escalation, and workplace violence prevention.
- Clearly partner with key security program members and stakeholders, communicating needs and status of the security program.
- Skillfully utilize Business Intelligence tools or Excel to analyze security data, identify trends, and develop actionable insights; remain on call outside regular hours with a JPMC-supported phone.
- Flexibly adapt to people management responsibilities as required in the future.
- Frequently travel within the region weekly and within the division as needed.
Required qualifications, capabilities, and skills
- Possess 10+ years of relevant physical security experience with a bachelor’s degree or equivalent in a related field.
- Demonstrate expertise in developing and implementing security programs, performing risk analysis, and conducting threat modeling.
- Exhibit knowledge of physical security technology systems and experience project managing security technology integrators.
- Maintain strong familiarity with Real Estate-related physical security issues.
- Operate effectively in fast-paced, dynamic environments, showing initiative from tactical to strategic levels.
- Communicate succinctly in writing and speech, applying strong critical thinking, problem-solving, and high emotional intelligence.
- Display a self-starter attitude with curiosity, motivation, and goal orientation, able to work with limited supervision.
- Apply attention to detail and delivery orientation, effectively planning and tracking to prescribed timelines.
- Leverage strong interpersonal and influencing skills to collaborate with multiple teams.
- Gather, track, and consolidate information, analyze data, and contribute to reports, dashboards, and presentations.
- Demonstrate proficiency with MS Office suite, especially Excel.
Preferred qualifications, capabilities and skills
- Foster a culture of continuous learning and development
- Ability to adapt and learn new software applications
- General project management experience
- Full program management spectrum: planning, leadership, financial, execution and governance
- Team management
- Framework Infrastructure
Process Improvement
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 10+ years of relevant physical security experience
- Bachelor’s degree or equivalent in a related field
- Experience developing and implementing security programs
- Experience performing risk analysis and threat modeling
- Knowledge of physical security technology systems
- Experience project managing security technology integrators
- Familiarity with real estate-related physical security issues
- Strong written and verbal communication skills
- Critical thinking and problem-solving skills
- Strong emotional intelligence and interpersonal influencing skills
- Ability to work independently in fast-paced, dynamic environments
- Ability to plan, track, and deliver work to prescribed timelines
- Experience gathering, analyzing, and consolidating information for reports, dashboards, and presentations
- Proficiency with Microsoft Office, especially Excel
- Ability to adapt to and learn new software applications
- General project management experience
- Full program management experience, including planning, leadership, financial management, execution, and governance
- Team management experience
- Framework infrastructure experience
- Process improvement experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
