Global Sales Operations Manager

SASMAR Pharmaceuticals is a global pharmaceutical company with its headquarters in Malta and commercial operations spanning London, Chicago, Sydney, Brussels, Hong Kong and Mumbai. Since 2008, our flagship brand Conceive Plus has become the world's #1 fertility brand, sold in 70+ countries and stocked on the shelves of Boots (UK), Walmart (US) and Chemist Warehouse (Australia).

We are in full growth mode. We're scaling fast, hiring Business Development Managers across the UK, Australia and the US, and targeting $50M in global revenue. This is not a slow-moving corporate environment. We move quickly, we hold ourselves accountable, and we expect the same from everyone who joins.

This is the engine room of our global sales operation.

As Global Sales Operations Manager, you sit at the centre of our commercial machine. While our BDMs are out in market — opening doors, closing deals, building relationships — you are the hub keeping everything organised, monitored and moving. You are their link back to HQ. You make sure nothing falls through the cracks.

You will own the CRM pipeline, drive activity reporting, coordinate cross-functional support, and produce the commercial intelligence that keeps senior leadership informed. When a market goes quiet, you notice first. When a BDM needs support, you're already on it. When a trade show, buyer meeting or quarterly review is on the horizon, you've had it planned for weeks.

• Own and manage the global CRM across all BDM territories (UK, AU, US)
• Maintain pipeline hygiene — stage accuracy, contact completeness, activity logs
• Identify stalled deals and proactively chase BDMs for updates and actions

• Produce weekly activity reports: calls made, visits completed, new doors opened, deals in progress
• Build and maintain monthly commercial dashboards for senior leadership
• Track KPIs across all markets and flag underperformance early

• Act as the central coordination point for the UK, AU and US sales teams
• Chase and support BDMs when activity drops or targets are at risk
• Support onboarding of new BDMs — 90-day plans, KPI setting, tooling setup
• Coordinate joint business planning cycles, range reviews and promotional planning

• Liaise with marketing, supply chain and regulatory to ensure commercial needs are met on time
• Manage the Workable recruitment pipeline — track applicants, coordinate interview scheduling
• Identify distribution gaps and white-space opportunities across global markets

• Own the commercial calendar: quarterly business reviews, trade shows, buyer meetings, key milestones
• Ensure the whole team is prepared, briefed and equipped ahead of every major commercial event

• 3+ years in a sales operations, commercial operations or business development support role
• Hands-on CRM experience (HubSpot, Salesforce, or similar) — you know how to run a pipeline, not just look at one
• Strong reporting and Excel/Google Sheets skills — you can build a dashboard from scratch
• Excellent written and verbal communication in English
• Proven ability to manage multiple stakeholders across time zones
• Self-starter mentality — you don't wait to be told what needs doing

Highly Desirable:

• Experience in FMCG, consumer health, pharmaceutical or retail distribution
• Exposure to international markets (UK, AU or US)
• Experience with Workable or other ATS platforms
• Familiarity with trade retail dynamics (buyers, ranging, promotional calendars)

You Are:

• Organised to a fault — you run on systems and processes
• Proactive by default — you fix problems before they become fires
• Commercially minded — you understand what drives revenue and you care about it
• Direct and confident — you'll chase a BDM, flag a risk, escalate an issue
• Hungry — you want to grow with a business that's going somewhere

• Real scope, real impact — you'll have visibility into the full global commercial operation from day one
• A brand that actually means something — Conceive Plus has helped families in 70+ countries. The work matters.
• Entrepreneurial culture — no layers of bureaucracy, no politics. Good ideas get acted on.
• Global career platform 
• Competitive OTE — with a 1% commission share on new global account revenue, your upside grows as the business grows
• Malta base — our HQ is in Ta' Xbiex, one of the most well-connected hubs for international business in the Mediterranean

Base Salary €30,000 – €38,000

OTE 50,000 – €60,000

Commission 1% of global new account revenue (shared pool with BDMs)

Annual Bonus Up to 20% of base, paid on KPI achievement

Apply via Workable with your CV and a short cover note (3–5 sentences) explaining why you are the right fit for this role. Applications without a cover note will not be considered.

We are an equal opportunities employer and welcome applications from all qualified individuals.

SASMAR Pharmaceuticals | Villa Eden, Ta' Xbiex, Malta | sasmarpharma.com