Who we are
Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.
More than 20,000 professionals every day in a network of 9,500 points of sales, spread throughout 24 countries and 5 continents, give back the joy of hearing, feeling and living to thousands of people across the world.
About the role
The Global Risk Manager, reporting directly to the Chief Global Internal Audit & Risk Management Officer, supports Enterprise Risk Management activities across the Group, contributing to the identification, assessment, monitoring and reporting of risks that may affect the achievement of strategic objectives. The role works closely with Countries, Regions and Global Functions to promote a consistent approach to risk management, supports senior leadership in risk-related activities and contributes to the continuous development of the Group’s risk management framework and culture.
Key responsibilities
- Provide support to Countries, Regions and Global Functions in the identification, assessment and prioritization of risks, in line with the Group Enterprise Risk Management framework.
- Plan and manage the annual and mid-year risk assessment cycles, coordinating interviews and workshops with General Managers, Regional and Country representatives, Functional leaders and other relevant stakeholders.
- Consolidate Country, Regional and Functional risk assessments, facilitating alignment with Vice Presidents, Chiefs and the CEO to define the Group’s top risks.
- Prepare risk reports, presentations and supporting materials for Chiefs, the CEO and the Board of Directors.
- Implement and continuously improve ERM methodologies to assess the risks that may affect the achievement of the Group’s strategic objectives.
- Assess strategic, operational, financial, compliance and emerging risks, including ESG, people, cyber and macroeconomic risks.
- Coordinate and integrate within Enterprise Risk Management activities the risk assessments performed by other Group Functions, including Climate Risk Assessments.
- Plan and perform Financial Materiality activities, for the identification and evaluation of ESG Risks and Opportunities, as part of the Double Materiality process.
- Define and maintain qualitative and quantitative Key Risk Indicators and related thresholds to support the continuous monitoring of Group risks.
- Support Risk Owners in defining appropriate risk response strategies and related mitigation plans.
- Monitor the implementation of the mitigation actions of the Group Top Risks, conducting regular follow-ups and supporting relevant pilot projects.
- Review and enhance the Group’s risk governance framework, including roles, responsibilities and information flows.
- Perform additional risk-based assessments according to emerging business and organizational needs, as well as specific topics.
- Collaborate closely with Internal Audit, in the related activities with a risk-based approach.
Required Skills & Experience
Professional experience
- Master’s degree in economics or engineering or a related field is a plus.
- At least 5 years of professional experience in Enterprise Risk Management, gained with a Big-4 leading consulting firm and/or risk management function of a multinational company.
- Experience in performing qualitative and quantitative risk assessments.
- Knowledge of Enterprise Risk Management methodologies and risk and control frameworks.
- Experience in engaging with senior executives and preparing materials for executive committees, Boards of Directors.
- Experience working in an international and multicultural environment.
- Availability to travel internationally up to 30%.
- Full professional proficiency in English, additional languages are a plus.
Mindset & Soft Skills
- Business acumen.
- Analytical, critical-thinking and problem-solving skills.
- Stakeholder management and influencing skills across all organizational levels.
- Ability to interact confidently and professionally with senior executives, board members and control bodies.
- Planning, coordination, communication and project management skills.
- Accuracy, professional judgement and attention to details.
- Proactive, collaborative and solution-oriented approach.
Location: HQ Milan, Italy (Hybrid - allowing employees to work 6 days per month remotely)
Compensation & Benefits
Applicable Collective Agreement: CCNL Commercio (Terziario, Distribuzione e Servizi)
Contractual Level: Employee Level Quadro
Contract Type: Permanent – Full Time
The reference Gross Annual Salary is approximately in the range of €67.000 –€88.000. The actual compensation will be commensurate with the candidate’s experience and specific skills and knowledge and also to the educational background.
The position is also eligible for an annual incentive scheme based on Company and individual performance KPIs, with a payout whose target is equal to 15% of the annual gross salary, in line with Company policies.
Benefits
- €1,700 Annual Welfare plan for your personal well-being on a wide range of services
- Health Insurance: QUAS healthcare coverage and an additional company integrative insurance + Accident Insurance
- Supplementary pension scheme: option to enrol in the Fondo Fon.Te with employer contributions
- Office Perks: On-site canteen and free company parking
- Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in your professional development.
- Well-being: Special corporate discounts, services to support you and your loved ones, moments dedicated to your wellbeing and physical health.
Equal Opportunities Statement
Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.
Skills Required
- At least 5 years of professional experience in Enterprise Risk Management, preferably with a Big Four consulting firm or multinational company risk function
- Experience performing qualitative and quantitative risk assessments
- Knowledge of Enterprise Risk Management methodologies and risk and control frameworks
- Experience engaging senior executives and preparing materials for executive committees and Boards of Directors
- Experience working in an international and multicultural environment
- Full professional proficiency in English
- Master's degree in economics, engineering, or a related field
- Additional language proficiency
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
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