At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As Revenue Strategy & Operations Manager, you will play a key role in improving commercial execution, operational structure, and cross-functional alignment across a fast-moving regional business. You will work closely with senior commercial leaders and partner teams to translate strategic priorities into clear plans, scalable processes, and measurable outcomes.
This role is ideal for someone who enjoys solving ambiguous business problems, creating structure, driving execution across multiple stakeholders, and improving how teams operate at scale.
Your responsibilities will include:
- Partnering with regional commercial leadership on strategic and operational topics requiring problem solving, prioritisation, communication, and execution.
- Supporting alignment across Sales, Revenue Operations, Analytics, Account Management, Merchant Operations, Onboarding, and other cross-functional teams.
- Helping translate business priorities into clear workstreams, ownership models, timelines, and deliverables.
- Improving coordination across markets to strengthen focus, prioritisation, and execution quality.
- Supporting planning and execution on emerging business needs, commercial priorities, and high-impact operational initiatives.
- Preparing leadership materials, frameworks, recommendations, and communication plans to support decision-making and local execution.
- Driving improvements in sales and operations support for new verticals, including clearer ownership, better coordination, and stronger follow-through.
- Working with onboarding and merchant-facing teams to improve backlog prioritisation, follow-up, and conversion into live outcomes.
- Supporting merchant performance initiatives, including churn reduction, merchant development, activity improvements, content quality, and broader operational improvement efforts.
- Coordinating product enablement initiatives and helping commercial and operational teams adopt new tools, processes, and ways of working.
- Building scalable operating foundations through SOPs, enablement materials, training, onboarding support, reporting improvements, and collaboration with analytics teams.
- Providing focused support on new vertical and merchant-related topics, ensuring visibility, coordination, and execution across relevant teams.
- Identifying capacity gaps, execution risks, and operational bottlenecks early, and proactively proposing practical solutions.
- Turning ambiguous or fast-moving topics into clear priorities, action plans, and next steps for leadership and local teams.
Key focus areas
- Strategic support to commercial leadership
Act as a trusted partner to regional commercial leaders on topics requiring structured thinking, sound judgment, alignment, and rapid execution. - Regional coordination and execution
Create stronger structure, governance, and follow-up across regional priorities, helping local teams focus on execution and business impact. - Backlog and merchant performance improvement
Work closely with onboarding, sales, and merchant-facing teams to improve backlog conversion, reduce churn, strengthen merchant performance, and execute key operational levers. - Product and operational enablement
Support the rollout and adoption of product-related initiatives, while strengthening scalable operating foundations through SOPs, training, onboarding, reporting, and analytics collaboration. - New verticals support and ownership
Provide structure, coordination, and follow-through for new vertical sales and operations topics, helping close ownership gaps and improve execution across markets.
- Strong experience in Revenue Operations, Sales Strategy, Business Operations, Consulting, Commercial Operations, or a similar role.
- Proven ability to partner with senior stakeholders on complex topics requiring structure, prioritisation, and alignment.
- Experience driving cross-functional coordination across multiple teams in a fast-paced environment.
- Strong planning and communication skills, with the ability to turn complexity into clear actions and practical next steps.
- Comfortable working across both strategic and operational topics, from high-level problem solving to hands-on execution.
- Strong stakeholder management skills, with the confidence to guide discussions, challenge constructively, and drive alignment.
- Experience supporting regional, multi-market, or matrixed commercial organisations is a strong plus.
- Ability to work independently, move quickly, and maintain clarity in situations with limited structure or evolving priorities.
- Analytical mindset, with the ability to use data and business context to support recommendations and decision-making.
- Strong written and verbal communication skills in English.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
