About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
The Ops Excellence – Reporting & Analytics Specialist plays a key role in enabling global operational excellence by delivering accurate, automated, insightful reporting across OPTICS layers (Engage, Perform, Manage). The role ensures standardized reporting, robust data governance, actionable insights, and support for Global Continuous Improvement (CI) & Governance activities.
The position directly supports global hubs and markets by transforming raw data into meaningful intelligence that drives decisions, performance optimization, and compliance.
What Will Your Main Responsibilities Be
A. Reporting Framework Development & Dashboard Ownership
- Build, maintain, and enhance dashboards under the OPTICS 4‑Layer Reporting Framework across Engage, Perform, and Manage layers.
- Develop structured reporting experiences including executive scorecards, regional performance tabs, adoption dashboards, and case‑level operational deep dives.
- Support reporting for Operations, Hubs Transformation, CI & Compliance, and People Operations performance.
B. Data Management, Quality & Governance
- Lead end‑to‑end processes for data extraction, transformation (Power Query/Dataflows), validation, refresh cycles, and scheduled publishing.
- Ensure data quality through manual validation, triangulation with local reports, and alignment with global governance standards.
- Contribute to global Data Governance by reducing manual interventions, increasing automation, and enabling scalable solutions.
C. Operational Excellence & Transformation Support
- Support hubs and markets with daily performance visibility, case-level insights, and transformation reporting, especially for TA processes.
D. Continuous Improvement & Automation
- Identify opportunities for automation, consolidation, and elimination of manual reports across hubs.
- Support the CI team in evaluating requests, validating metrics, and implementing dashboard enhancements.
- Enhance dashboard usability, performance, and scalability through Power BI best practices.
E. Stakeholder Management & Collaboration
- Work with Global Ops Excellence Leadership, hub leads, CI & Governance teams, and data owners to align KPIs, insights, and performance priorities.
- Communicate performance trends and risks effectively to a diverse group of stakeholders.
F. Technical Expertise & Tool Ownership
- Build and optimize dashboards using Power BI, Power Query, Dataflows, DAX, and structured data models.
What You Need to Succeed
Experiences & Qualifications
• Strong experience with Power BI (Dataflows, DAX, M Query, advanced modeling).
• Hands-on experience with reporting frameworks, KPIs, and operational dashboards.
• Knowledge of data governance, ETL processes, and quality validation.
• Experience with SharePoint, Excel (advanced), and transformation tools.
• Strong analytical thinking and attention to detail.
• Influential communication and stakeholder management skills.
• Proactive problem solving and continuous improvement mindset.
• Ability to work in global cross-functional teams and manage multiple priorities.
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Top Skills
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
