Global Relationship Manager

Avantor is looking for a Global Relationship Manager (GRM) to create sustainable and profitable partnerships with key global customers in the biopharmaceutical industry. The GRM is responsible for formulating global account strategies for key global customers, and coordinating with local Biopharma Relationship Managers (BRMs) to ensure successful execution.  

The GRM will be responsible for managing the relationship of key customer global stakeholders to position the BU as the primary supplier in supporting mammalian and microbial-based manufacture, Vaccines, Cell & Gene Therapy, and Peptide manufacture.

The GRM has a good understanding of the market, understands the needs/challenges of our customers, and use our company portfolio of Biopharma products and services to deliver meaningful solutions.

How you will create an impact

• Formulate global accounts strategies for key biopharma customers.

• Work closely with the account relevant local commercial team members to ensure the global account strategies are being executed in an efficient manner.

• Raise customer global stakeholder awareness by promoting the Avantor value proposition as a manufacturer and supplier of Chemicals, Serum, and Single-Use products & services, to support the manufacturing processes of various biologic-related product classes.

• Build and sustain long lasting business relationships with customers to ensure brand loyalty.

• Execute company strategies to achieve sales growth in all regions (NA, EU & AMEA).

• Champion internal alignment with internal stakeholders to ensure key customer opportunities are being managed and executed in an efficient manner.

• Identify and lead the development or refinement of new custom manufacturing opportunities.

• Negotiate & manage complex global contracts.

• Managing a pipeline of opportunities and contracted business.

• Visit with and facilitate senior level presentations to end customers.

• Use of CRM system for consistent reporting and information exchange.

• Perform other duties as assigned.

What we're looking for

• Education: BSc/BA degree in Chemistry, Life Sciences, Chemical/Genetic Engineering degree or other life sciences related degree. An MBA would be an asset.

• Experience: At least 8 years sales experience within the biopharmaceutical manufacturing or related life sciences industry.

• Proven track record in achieving sales targets.

• Good knowledge of office applications (mainly PowerPoint, Excel, and Word)

• Ability to recognize need for change and employ appropriate strategies to facilitate change.

• Ability to be flexible in fast-changing environment and to work well under pressure.

• Self-motivated team player and able to handle multiple priorities simultaneously.

• Full Driver’s License.

• Ability to recognize need for change and employ appropriate strategies to facilitate change.

• Ability to be flexible in a fast-changing environment and work effectively under pressure.

• Self-motivated team player capable of handling multiple priorities simultaneously.

• Comfortable navigating within a matrix to ensure projects are established, maintained and executed in an efficient manner.

• Excellent communication skills both verbal and written English.

• Strong demonstration of collaboration across all functions and levels within an organization.

• Strong negotiation skills is a must.

• The duties of the job will require travel approximately 25% - 50% of the time. Travel will include the following  regions: NA, EU & AMEA.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.