Global Quality Engineer

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

Job Summary

The Global Quality Engineer will be responsible for quality issues of key customers including escalations, root cause analysis, corrective actions, communication to customer/internal stakeholders, documentation and reporting. The position will work closely with internal departments such as Operations, Engineering, Program Management, Purchasing, Supply Chain, Finance, Customer Service and Warehouse on daily basis to drive results and solve problems. This person should have excellent interpersonal skills and ability to communicate at all levels within the organization. They should also possess analytical and problem-solving abilities, organizational skills, and strong attention to detail.
Responsibilities:

• Respond to customer requests for information or assistance in a timely manner; provide accurate information

• Communicate internally and externally (verbal and written) effectively

• Ensure compliance with regulatory requirements and company policies and procedures

• Developing effective relationships with internal and external customers and providing exceptional customer service

• Facilitate meetings and conference calls as needed

• Travel to offsite locations (domestic and international) as necessary to resolve quality issues

• Plan, schedule, conduct and document quality audits and inspections

• Document nonconformances, deviations and CAPAs

• Complete administrative tasks related to customer quality issues including data entry, filing, document control etc.

• Conduct trend analyses and generate reports using various software packages

Qualifications:

• Bachelor’s degree in Engineering or relevant discipline preferred

• 5+ years of experience working directly with OEMs in a manufacturing environment required

• Experience with Six Sigma principles and tools preferred

• Proficiency in Microsoft Office applications required

• Strong communication and presentation skills required

• Ability to travel internationally and domestically up to 10%

• Attention to detail and commitment to quality required

• Flexibility to work overtime as needed

• Experience with Lean Manufacturing and Continuous Improvement processes preferred

 

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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