Global Program engineer Manager - Data Centers

Posted 7 Days Ago
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Dubai, ARE
In-Office
Expert/Leader
Energy • Manufacturing
We make what matters work.
The Role
Leads global post-order operations and execution governance for strategic data center accounts. Coordinates Engineering, Supply Chain, Manufacturing, Quality, Services, Project Management, sales, and regional delivery teams across EMEA, the Americas, and APAC. Establishes standardized execution models, operating reviews, dashboards, and performance metrics; manages delivery, capacity, quality, schedule, and cost risks; resolves escalated issues; and drives continuous improvement, digitalization, and scalable best practices across complex, multi-region programs.
Summary Generated by Built In
Join Our Team at Eaton: Empowering Tomorrow, Today!  
 
Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.
 

Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future.  With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.  


What you’ll do:

Strategic Account Operations Leadership

  • Act as the global post‑order CoE operational lead for assigned MTDC strategic accounts.
  • Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide
  • Serve as the primary operations interface between Eaton and MTDC customers following contract award.
  • Ensure alignment between commercial commitments and execution capabilities across regions.

Global Execution Governance

  • Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
  • Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
  • Establish performance visibility through dashboards, metrics, and structured reporting.

Risk Management & Issue Resolution

  • Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
  • Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
  • Ensure rapid issue resolution while maintaining strong customer confidence and trust.

Cross‑Functional Coordination

  • Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
  • Influence outcomes in a highly matrixed global environment without direct line authority.
  • Support alignment between Global Account Management, regional sales teams, and post‑order execution.

Continuous Improvement & Scalability

  • Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
  • Capture lessons learned and deployed best practices across regions and accounts.
  • Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Qualifications:
  • Bachelor’s degree in engineering, Operations, Business, or a related discipline from an accredited institution.
  • Minimum of (15) years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Skills:
  • Experience in data centers, mission‑critical infrastructure, power systems, or large‑scale capital projects.
  • Familiarity with global framework agreements, long‑cycle projects, and multi‑region execution models.
  • Experience working across EMEA, with exposure to Americas and APAC operations.
  • Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies.
  • Experience with agile, hybrid, or ProLaunch‑style methodologies.

#LI-SA2


Why join Eaton:
  • Competitive compensation and benefits, aligned with your experience and impact.
  • Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
  • Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.
  • Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
  • Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.
  • Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.

Living and Working in Dubai:
 

Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.

At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.


All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. 


We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Skills Required

  • Bachelor’s degree in engineering, operations, business, or a related discipline from an accredited institution
  • At least 15 years of progressive experience in operations, strategic accounts, program management, or complex project execution
  • Experience in data centers, mission-critical infrastructure, power systems, or large-scale capital projects
  • Familiarity with global framework agreements, long-cycle projects, and multi-region execution models
  • Experience working across EMEA, with exposure to Americas and APAC operations
  • Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies
  • Experience with agile, hybrid, or ProLaunch-style methodologies

Eaton Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eaton and has not been reviewed or approved by Eaton.

  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, prescription, life, and company‑paid disability, with HSAs/HRAs and wellness programs enhancing access and support.
  • Retirement Support — Retirement offerings include a 401(k) with company matching alongside additional retirement contributions, with some sites also featuring pension and profit‑sharing components.
  • Parental & Family Support — Paid parental leave for all parents, childbirth leave via short‑term disability for birth mothers, adoption benefits, and subsidized backup care signal strong family‑focused support.

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The Company
HQ: Dublin, Dublin
93,749 Employees
Year Founded: 1911

What We Do

Planes. Hospitals. Factories. Data centers. Vehicles. The electrical grid. These are things people depend on every day. And the companies behind them depend on Eaton to solve some of the toughest power management challenges on the planet. Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 92,000 employees.

Why Work With Us

At Eaton, we make what matters work—creating exciting new power management technologies that keep the world moving every day. We create an environment where creativity, invention and discovery become reality every day. It’s where bold, bright professionals can reach their full potential—and where they help us reach ours.

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