Global Product Support (GPS) Engineer IV - (E4)

Posted 9 Hours Ago
Be an Early Applicant
Santa Clara, CA
147K-203K Annually
1-3 Years Experience
Semiconductor
The Role
The Global Product Support Engineer IV will ensure corrective actions are integrated into new product designs, develop service procedures, and manage issues related to product reliability. Responsibilities include driving resolutions with engineering, conducting failure analysis, and training staff on new products.
Summary Generated by Built In

Key Responsibilities

  1. Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process. 
  2. Develop new procedures and Best Known Methods (BKMs) to service new products.
  3. Participate in Engineering Design Reviews
  4. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  5. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
  6. Drive resolution of key issues with Engineering. Own beta site test plans and reporting
  7. Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
  8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field 

Business Expertise

  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity 

Problem Solving

  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$147,000.00 - $202,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Top Skills

Engineering
The Company
HQ: Santa Clara, CA
23,282 Employees
On-site Workplace
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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