Global Product Support Engineer (Early in Career)

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Santa Clara, CA, USA
In-Office
Artificial Intelligence • Semiconductor • Manufacturing
The Role

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$100,000.00 - $136,500.00

Location:

Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

  • Develop new procedures and Best Known Methods (BKMs) to service new products
  • Participate in or own first chamber Build & Test in Apps lab
  • Solve issues, or work with Engineering to address issues identified
  • Work with Manufacturing to develop procedures and participate (if required) on New Product final test
  • Drive resolution of key issues with Engineering.  Own beta site test plans and reporting
  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  • Participate in or own CAPA process
  • Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Applied Materials Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.

  • Retirement Support Retirement offerings are positioned as a meaningful part of total rewards, with a 401(k) match structure and auto-enrollment described alongside participation in stock-related programs. The combination of matching and purchase discounts is presented as strengthening longer-term financial benefits beyond base pay.
  • Healthcare Strength Health coverage is characterized as comprehensive, spanning medical/dental/vision as well as life and disability protections, with additional support like EAP and virtual care. Onsite fitness/health centers in certain locations further reinforce the sense of a robust health and wellness benefits stack.
  • Leave & Time Off Breadth Time-off provisions are described as broad, including flexible/unlimited PTO in some roles, paid holidays, sick time, bereavement leave, and parental leave. Flex-time and flexible hours appear repeatedly as part of the overall rewards experience.

Applied Materials Insights

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The Company
HQ: Santa Clara, CA
23,282 Employees
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

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