Global Product Operations Director (B2B)

Responsibilities

• Develop and implement commercialization paths and revenue growth models tailored for both Chinese and European/American markets.
• Optimize product monetization through data-driven approaches.
• Design a tiered B2B product operation system to enhance LTV (Customer Lifetime Value).
• Leverage C2C user behavior data to refine B2B service offerings.
• Build a SaaS product and ecosystem resource linkage for user growth, including viral tools and channel partnership programs.
• Establish SOPs for customer segmentation operations, covering flagship client nurturing, mid-tier client conversion funnels, and long-tail client automation mechanisms.
• Lead the design of product data tracking points and develop user behavior analysis models to drive product iterations and operational strategy optimization.
• Coordinate with technology, marketing, sales, and other departments to advance project implementation, establishing cross-departmental KPI alignment mechanisms.

Qualifications

• 5+ years of experience in internet product operations, with at least 3 years of successful B2B commercialization case studies (GMV/ARR data required).
• Proven track record in managing operations in both Chinese and European/American markets.
• Experience in B2C2B composite operations, familiar with at least two growth models such as cold start strategies for dual-sided platforms and PLG (Product-Led Growth) for SaaS products.
• Practical experience in AI-related fields.
• Proficient in LTV/CAC calculations, customer segmentation modeling, and funnel conversion optimization methodologies.
• Skilled in using SQL/Python for basic data analysis and independent completion of operational effect attribution analysis.
• Excellent written and verbal communication skills in both English and Chinese.
• Strong ability to quickly learn new knowledge and adapt to changing environments.
• Strong team spirit and excellent organizational and coordination abilities.