Global Product Manufacturing Lead, Booking Services- SVP

Posted 5 Days Ago
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London, England, GBR
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Lead global transformation of core trade booking services by defining target operating models, driving product innovation and STP/payments improvements, automating accounting and reconciliation, reducing RWA, and delivering measurable commercial and operational efficiencies across technology, finance, and operations.
Summary Generated by Built In
The Global Core Trade Product Manufacturing sits within the Global Core Trade Product organization and is a dynamic team focused on defining and implementing the target operating model for Core Trade. Our mission is to challenge existing paradigms, simplify and redesign legacy processes, and modernize our technology stacks. By leading a series of strategic technology and operational projects, we aim to drive superior client experiences, enhance efficiency, and ensure robust risk managementWe are seeking a highly motivated and experienced individual to join as the SVP, Global Product Manufacturing Lead for Booking Services. This leadership role is pivotal in transforming our core trade booking services, driving innovation, and delivering significant value to the franchise.The successful candidate will possess a deep understanding of core trade processes and systems, strong project and stakeholder management skills, and a keen commercial acumen to prioritize initiatives that deliver tangible results, such as revenue growth and expense reduction. This role sits at the intersection of product strategy, technology, finance, and operations, requiring a leader who can navigate complexity and drive change across a global organizationKey ResponsibilitiesProduct Innovation, Simplification & Value Creation
  • Define the future operating model for Core Trade financial products to improve profitability and simplify customer demands.
  • Identify opportunities to build new products and modernize infrastructure by standardizing complex processes.
  • Drive strategic capital management objectives, including significant contributions to Risk-Weighted Asset (RWA) reduction.
  • Measure performance against industry peers to ensure our offerings remain best-in-class.
Operational Excellence & Efficiency
  • Define and implement Target Operating Models (TOM) for Core Trade products.
  • Continuously drive productivity enhancements and improve operational efficiency ratios.
  • Lead initiatives to streamline and automate processes, reducing manual touchpoints and operational risk.
Payments & Transaction Processing
  • Drive Straight Through Processing (STP) initiatives for payments to increase speed and accuracy.
  • Develop and implement advanced Auto-Reconciliation and Settlement capabilities.
  • Integrate innovative FX solutions to enhance product offerings and client value.
Financial Impact & Governance
  • Actively contribute to and lead initiatives focused on Risk-Weighted Asset (RWA) reduction.
  • Define, monitor, and report on clear Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) to measure product success and control effectiveness.
  • Establish robust metrics, analytics, and reporting mechanisms to provide real-time insights on control performance and risk exposure to senior management.
Credit Consumption Process Redesign
  • Lead the Helios Credit Consumption for Core Trade globally, ensuring adequate data quality and upstream and downstream linkages, ensuring adequate risk management in an efficient manner.
Accounting Framework
  • Operate at the intersection of product strategy, technology, finance, and operations to drive the design, development, and implementation of automated accounting and control solutions.
  • Ensure new solutions enhance efficiency, reduce operational risk, and ensure full compliance with regulatory and internal accounting standards.
Qualifications & Requirements
  • Experience: Extensive experience in Trade Finance, Transaction Banking, or a related product management/manufacturing role.
  • Trade Knowledge: A strong understanding of core trade finance products, end-to-end operational processes, and associated systems. Familiarity with Citi's policies and procedures is highly advantageous.
  • Project Management: Proven track record of managing and delivering large-scale, complex projects, including both technology and non-technology initiatives.
  • Education: Bachelor’s degree required. An MBA or other advanced degree is preferred.

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Job Family Group: Product Management and Development

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Job Family:Product Performance Management

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • Extensive experience in Trade Finance, Transaction Banking, or related product management/manufacturing role
  • Deep understanding of core trade finance products, end-to-end operational processes, and associated systems
  • Proven track record of managing and delivering large-scale, complex projects (technology and non-technology)
  • Strong project and stakeholder management skills and commercial acumen to prioritize initiatives that deliver revenue growth and expense reduction
  • Bachelor's degree
  • Familiarity with Citi's policies and procedures
  • MBA or other advanced degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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