As the Protolabs Network: Global Product Manager, you will drive the growth, strategy, and performance of our global market and product portfolio. Blending market leadership with business ownership, this high-impact role requires your skills to bring a general-manager mindset to the team. We want you to accelerate profitability, champion innovation, and deliver operational excellence across a dynamic global network.
What You Will Do:
- Global Network Product Leadership :
- Defines the Network product roadmap, including the end-to-end customer experience, building a structured pipeline of partner and platform investments needed for Network growth.
- Define the capabilities, certifications, and quality standards required from manufacturing partners to meet the needs of the end markets and customers we serve by identifying and prioritizing new capability and service gaps in the Network.
- Conducts consistent offer and performance assessment, ensuring the Network strategy is grounded in customer demand signals, marketplace dynamics, and platform scalability requirements.
- Leads Network go-to-market strategy, defining our Network value proposition in customer-centric terms and supporting our internal sales team to clearly articulate why and when customers should leverage the Network versus our factory offering.
- Work closely with Pricing and Network Sourcing Team to develop pricing strategies based on value delivered relative to customer’s next best alternative in each country and lead change management around pricing management to extract maximum value from new and existing offerings.
- Cross-Functional Leadership:
- Act as a mini-GM for the Global Network business segment, including P&L accountability and margin optimization. Monitor and drive actions around commercial results (revenue, orders, order lines, etc compared to budget and trends).
- Collaborates with marketing to drive top of funnel traffic, ensuring that sales motions and site experience lead to increasing conversion. Partners with these teams, along with software, to consistently improve customer experience and revenue attainment.
- Captain NPI teams for specific offers as required by the Sr. Global Product Director.
- Translates roadmap, voice-of-customer insights, and NPS feedback into functional requirements for the platform and operations teams, ensuring the Network experience meets or exceeds the Protolabs standard.
- Collaborate with sourcing, operations, sales, customer service and supply chain to deliver product success and operational excellence on an ongoing basis.
- Champion global alignment across regions for Network initiatives
- Monitor & report market trends, customer needs, and competitive landscape to identify opportunities. Drive innovation and new product development for Network solutions.
What You Will Bring:
- Bachelor's degree in technology, engineering or business. MBA/advanced degree preferred.
- Demonstrable track record of technical understanding and working with strong technical organizations required for non-technical majors.
- At least 5 years (3 years if with MBA/ advanced degree) of related business-to-business experience on a business >$50M.
- Demonstrable exposure/familiarity with product management/strategic marketing core toolkit, including at least three of the following: market sizing, market segmentation, voice of the customer, value proposition development & quantification, offer management, and value-based pricing.
- Track record of successful participation in larger global projects and cross-functional teams that successfully achieve milestones and complete deliverables.
- Manufacturing experience spanning how B2B customers transact, how to manage vendors, and how products are manufactured.
- Experience in Network-based fulfillment model highly preferred.
- Comfortable with public speaking and executive team interactions.
- Ability to travel up to 30%.
- High-energy, creative and resourceful self-starter who demonstrates leadership skills and instincts.
- Successful track record of professional growth and achieving results in matrix organizations where they had to use influence skills to drive results.
What's In It For You:
- We offer a competitive salary and total rewards package
- We offer amazing benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a discounted rate
- Matching grants through Protolabs foundation
- And More!
Skills Required
- Bachelor's degree in technology, engineering, or business
- MBA or advanced degree
- Technical understanding and experience working with strong technical organizations, especially for non-technical majors
- At least 5 years of related B2B experience in a business exceeding $50 million, or 3 years with an MBA or advanced degree
- Experience with at least three product management or strategic marketing capabilities, including market sizing, market segmentation, voice of the customer, value proposition development and quantification, offer management, or value-based pricing
- Successful participation in large global projects and cross-functional teams
- Manufacturing experience covering B2B transactions, vendor management, and product manufacturing
- Experience with a network-based fulfillment model
- Comfort with public speaking and executive team interactions
- Ability to travel up to 30%
- Leadership skills, resourcefulness, and ability to achieve results in matrix organizations through influence
- Eligibility to work as a U.S. citizen, lawful permanent resident, or qualifying refugee or asylee; temporary visa holders are not eligible
Protolabs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protolabs and has not been reviewed or approved by Protolabs.
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Healthcare Strength — Medical, dental, and vision options are broadly available and described as good to excellent. Additional protections like short- and long-term disability and life insurance bolster the overall package.
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Leave & Time Off Breadth — A starting PTO allotment plus paid holidays, along with added wellness and volunteer time, is emphasized, with some roles noting PTO growth over tenure. Paid caregiver leave appears in postings and supports flexibility for life events.
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Retirement Support — A 401(k) with company match and immediate vesting is offered, supporting long-term savings. This foundation is frequently cited alongside core financial benefits as a strong element of total rewards.
Protolabs Insights
What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle. 3D Printing Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time. CNC Machining We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market. Sheet Metal Fabrication Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing. Injection Molding Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
