Job Description:
Job Purpose/Overview
At Mars Snacking, we are on an ambitious journey to rewire and almost double the size of our business by 2030. We see digital and data as an increasing multiplier of value across not just Mars Wrigley, but also the Health and Wellness and Retail global business units of Mars Snacking.
Mars Snacking has embarked on a multi-year transformation programme with the ambition to ‘boldly re-imagine how we work’. Breaking down function silos, introducing standardisation and seamless processes. Doing things differently by embracing product operating model, big data and digital automation whilst leveraging AI to predict future possibilities, re-wiring how we work for the Next Horizon.
Mars Snacking Digital Technologies recognizes that to successfully execute this ambitious transformation requires the shift to a Product-led organization while fostering an innovation culture. This shift will not only accelerate our ability to adapt to change but also ensure that we remain agile and responsive as we navigate the Next Horizon of our journey.
The primary focus of the role is to lead the ongoing evolution and global scaling of our flagship Customer Planning platform, driving adoption, value realization and roadmap delivery across markets.
As a secondary scope, the role will also contribute to the early shaping of a second Product still at idea stage.
This is a senior, outcome-focused role for an experienced enterprise Product Manager who can set direction, co-develop a roadmap with clear business value, and bring senior stakeholders along on the journey.
This role must also have a strong blend of leadership skills and the ability to manage product teams and effectively communicate, collaborate with, and influence business and technical leaders.
Key Responsibilities
Make data-driven product decisions, using adoption metrics, user feedback, usage analytics and business KPIs to continuously refine scope, prioritisation and investment for the Customer Planning platform.
Own the functional roadmap for the Customer Planning platform, co-developed with the business Product Owner. Balance new feature development, platform stability, technical debt, market-specific localisation and the rollout to new markets into a coherent, sequenced plan that delivers measurable business value.
Drive user adoption and OKR delivery across deployed markets. Define the adoption and health metrics that matter, run regular product reviews with market leads, and proactively partner with them on enablement, change management and value realisation, in the spirit of a SaaS Customer Success function applied to an internal product.
Act as the voice of the user, building durable relationships with market leads and power users, channelling their feedback into the roadmap, and ensuring product decisions stay grounded in real user needs rather than internal assumptions.
Partner with the business Product Owner as a true counterpart in the Product Delivery Model. One accountable for technology delivery, the other for business outcomes, operating as a single, aligned leadership pair.
Orchestrate stakeholder alignment across Global Process Owners (GPOs), regional and local functional leaders in Sales and Integrated Business Planning, surfacing competing priorities and driving them to clear, defensible decisions.
Run Product Councils and senior governance forums, communicating roadmap, progress, risks and trade-offs in a way that earns trust and unlocks decisions at the right altitude.
Lead the product team indirectly, up to twenty associates and contractors, setting clear priorities, removing blockers and fostering a culture of user-centricity, accountability and continuous improvement.
Manage the product line budget for the Customer Planning platform, making transparent trade-offs and demonstrating clear ROI to leadership.
Contribute to the early shaping of a second product as a secondary scope, supporting business stakeholders to validate the problem and frame an initial MVP from idea stage. This product has its own funded team and dedicated budget, which the role will also be accountable for managing.
Knowledge / Experience
Proven experience in product management and business capability development in finance area.
Experience with FMCG preferred.
5+ years of experience with Data & Analytics Products
Recent experience as global transformation programs is preferred.
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Skills Required
- Proven experience in product management and business capability development in finance area
- Experience with FMCG preferred
- 5+ years of experience with Data & Analytics Products
- Recent experience as global transformation programs is preferred
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
