Global Product Expert

Changing the world, influencing the digital future!

Expect more. Connect more. Be more at Diebold Nixdorf.  

More than 160 years ago, we started by manufacturing safes and vaults - security is encoded in our DNA. We are pioneers in development, sales and service of ATMs, cash registers and self-checkouts, including development and supply of SW and HW. Our teams do everything possible to make shopping and paying as convenient as possible for users. We are the innovation partner for most of the TOP 100 financial institutions and TOP 25 retail chains. Together, we impact the lives of more than 75 million people worldwide. 

Our solutions connect the physical and digital worlds through cash and non-cash transactions - quickly, securely and efficiently.  Become part of Diebold Nixdorf and help us make shopping easier for people. 

We don’t work in a perfect way, but we do our best every day! We are looking for a Global Product Expert to join our team in DN. In this global role you will partner with sales colleagues in the development and closing of sales opportunities. You will serve as technical subject matter expert and consult the sales team and client on DN product and service offerings. You will assist in the sales cycle from discovery to close. What is more, you will also design customer solutions that achieve business and financial goals as well as meet or exceed client business and functional requirements. You will document detailed client requirements and initiate any required scoping efforts or planning with internal partners to ensure successful solution delivery. You will be evaluating product performance, market needs and client satisfaction, providing feedback to product teams to ensure continuous improvement and enhancement of the company's product and services portfolio. You will conduct live and remote demonstrations and make presentations to prospective customers clearly articulating the value proposition of our payments processing solution ‘Vynamic Transaction Middleware’.

Are you ready to be part of our friendly team? Now you have the chance!  

WHAT WILL YOU BE DOING IN OUR SW TEAM? 

• Provide higher level Pre-Sales and product consultancy support for mid and large size, complex customers

• Provide pre-sales design and application support for company products and services through ongoing interaction with the sales team, customers, and with DN development and operations teams

• Actively participate from a technical perspective and helping the Sales team achieve and exceed targeted revenue goals

• Generate accurate and timely design configurations for customer sales quotations

• Conduct technical interviews with customers to clearly define needs

• Coordinate internal technical resources to develop sales proposals and presentations and responding to requests for proposals (RFPs) on complex, high-end solutions

• Develop and deliver technical presentations to internal / external groups

• Provide technical assistance, based on customer feedback and product performance, to Product Management, Marketing and Sales teams

• Participate in internal meetings to create product packages, communicating and coordinating sales projects across departments, implement new products, solve problems and keep up-to-date with the company's information

• Actively review industry trends and ensure DN is best placed to meet future demand

SKILLS YOU WILL NEED

• You have extensive experience with payment processing solutions

• You are able to lead solution design and delivery programs 

• You have great overview of software and hardware solutions 

• You are experienced with customer facing roles

• You are able to map market trends, analyze them and present new solutions

• You are fluent in English language (at least B2)

• You are flexible to implement new procedures in daily tasks

WILL YOU FIT IN? 

• You have a high level of professionalism 

• You are a self-driven person who can take independent decisions

• You are able to adapt to a quick changing environment

• You have a detail-oriented attitude 

GET TO KNOW OUR TEAM AND HOW WE WORK

We are an open-minded, friendly, straight-forward, and very passionate team! Join the team, where we assure that all we create runs smoothly. We are working as a global team located in Czech, UK, Sweden, Ireland, & Canada with 6 subject matter experts in the team.

WHAT DO WE OFFER? 

• Prestige - we implement interesting projects for international clients

• Stability & perspective - we have been on the market for many years and operate globally

• Great team - we maintain friendly and helpful relationships, we are not just colleagues

• Future career - you can become a leader or specialize in your field

• Innovation and development - we support individual development and professional training; experienced colleagues are also happy to pass on their experience

• Remuneration - in addition to fair wages, we have annual bonuses according to the company results

• Flexibility - we accommodate parents and support work-life balance

• Public transport - we will reimburse you for a yearly voucher for public transport in Pilsen (in case you do not have an allocated parking space)

• Time off - 5 weeks holiday + 4 sick days + bridge days (paid leave for public holidays that fall on a weekend in a given calendar year)

• Equipment - of course you get a laptop and phone including unlimited tariff and up to 10 GB of data

• Cafeteria - you choose your own benefits; we will give you 15 000 CZK per year to your Pluxee card

• Meal vouchers - for lunches you will have 200 CZK / day on Pluxee card 

• MultiSport - we support the physical and mental health of our colleagues

• The future – we contribute to your pension insurance

• Allowance for working from home - we contribute 705 CZK gross per month 

• Good thing - we have 2 days of paid time off for charity activities

• Special discount on tariffs - special discounts on tariffs for up to 5 numbers with T-Mobile

• Advantages - you can take advantage of benefits like the Makro card, Datart VIP program and Alza benefit

Our success is never a job for one person! We look forward to you joining our team. Don't miss the opportunity to become one of us!

MORE ABOUT US

We have 23 000+ great colleagues in 130+ countries around the world creating technologies of the future, together. 

Supportive company culture combined with internal training and technological facilities creates ideal conditions for professional development of each employee, meaningful and responsible work focused on the daily needs of our customers and, last but not least, opportunity to balance personal and professional life.

*Diebold Nixdorf is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. *

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes. **

We are a global company operating in multiple locations and entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

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