As a Global Process Owner, you will lead design, measurement, management, and ongoing continuous improvement of a process area. For this role, you will need strong leadership, diplomacy and negotiation skills with mature facilitation and communications to drive alignment of processes across the entire organization. You will need to command attention for challenges and opportunities, work well through ambiguity and make high-impact decisions and understand needs, concerns, and conflicting perspectives and bring clarity through constructive analysis. You will need to understand the human element of change aligning pace and extent of change with organization capacity and willingness to do so. Your mindset will need to be oriented towards excellence processes, i.e. reducing variability and redundancy through standardization and optimization.
Responsibilities:
- Establish and Maintain Process Vision & Strategy
Define and maintain a clear, strategic vision for End-to-End (E2E) business processes aligned with corporate goals and evolving industry trends. Develop and execute an annual process strategy and maturity roadmap. - Lead Process Design & Improvement
Design and optimize standardized, cross-functional processes that drive business value. Collect voice-of-the-customer input and stakeholder feedback to identify and implement improvement opportunities. - Foster Cross-Functional Collaboration
Build and lead teams of Subject Matter Experts (SMEs) and serve as a cross-functional “quarterback” to align business goals, process strategy, and solution architecture. Resolve cross-process integration issues. - Drive Performance & Value Realization
Facilitate definition of process-based KPIs and performance measures. Partner with Product Owners and IT to prioritize backlog items aligned with process goals and performance targets. - Champion Change & Continuous Improvement
Lead efforts to standardize processes across the organization and champion continuous improvement. Evaluate organizational readiness to adopt changes, balancing disruption with sustainable progress. - Ensure Governance & Design Integrity
Act as gatekeeper for process changes, ensuring impacts to people, processes, technology, and metrics are understood and addressed while maintaining design integrity and alignment with solution architecture.
Qualifications:
- Bachelor’s Degree – Business or related degree required.
- Masters Degree – Business or an area related to their area of expertise preferred.
- 10 to 12 years progressively responsible experience in the field related to the process area being managed.
- 5 years experience in a change management role.
- Experience leading change in an organization.
- Experience with Lean technics, project management and process improvement.
- Ability to travel 0-25%
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About UsThis amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
Skills Required
- Bachelor's degree in Business or a related field
- Master's degree in Business or a related area
- 10 to 12 years of progressively responsible experience related to the managed process area
- Five years of experience in a change management role
- Experience leading change in an organization
- Experience with Lean techniques, project management, and process improvement
- Ability to travel 0-25%
WESCO International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.
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Retirement Support — Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
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Leave & Time Off Breadth — Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
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Flexible Benefits — Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.
WESCO International Insights
What We Do
At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.
