Role Summary
The Global Process Owner (GPO) for Workforce Optimization is responsible for the end‑to‑end design, governance, and execution of State Street’s global workforce reduction process. This role partners closely with Global HR COEs, Employee Relations, Legal, Finance, Technology, and business leaders to ensure compliant, efficient, and consistent workforce optimization outcomes across regions.
Key Responsibilities
Own and govern the global workforce optimization process, ensuring standardization and compliance while addressing local regulatory requirements.
Define clear process frameworks, roles, governance models, and decision rights across stakeholders.
Drive continuous process improvement through data analysis, benchmarking, and performance metrics (SLAs/KPIs).
Partner with HR Technology teams to enable automation, tools, and reporting capabilities.
Serve as a strategic advisor to senior leaders on workforce reduction planning and execution.
Act as the primary HR partner to Finance on severance-related accounting and reporting.
Lead, coach, and develop a global workforce optimization team; manage service delivery and performance outcomes.
Qualifications & Experience
At least 12 years of progressive HR experience, with deep expertise in HR COEs, workforce optimization/reductions, process governance, and compliance.
Strong knowledge of global employment laws and workforce transition strategies.
Proven experience leading global process design, transformation, and operationalization.
Experience in financial services or a highly regulated environment preferred.
Strong analytical capability with experience using metrics to drive decisions.
Core Competencies
Strategic and enterprise mindset
Change and stakeholder management
Risk and compliance leadership
Data‑driven decision making
Executive presence and influence
Global operating model experience
Salary Range:
$110,000 - $188,750 AnnualThe range quoted above applies to the role in the location specified. If the candidate would ultimately work outside of the location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 12 years of progressive HR experience
- Deep expertise in HR COEs and workforce optimization
- Strong knowledge of global employment laws
- Proven experience leading global process design
State Street Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about State Street and has not been reviewed or approved by State Street.
-
Retirement Support — Retirement support is framed as a standout component, highlighted by a 401(k) match described as 100% on the first 6% of base salary. This is positioned as a meaningful offset to less competitive cash compensation for some roles.
-
Leave & Time Off Breadth — Leave and time off are portrayed as relatively robust, with references to multi-week vacation, paid holidays, sick time, and additional days tied to wellness or volunteering. This breadth is repeatedly treated as a tangible part of total rewards beyond base pay.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are presented as extensive, including the BeWell program, fitness discounts, onsite or supported health resources, and financial counseling. These offerings are depicted as strengthening the overall benefits proposition even when pay satisfaction is tepid.
State Street Insights
What We Do
At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future
