Global Process Excellence Expert – Methods & Frameworks, DIMO, Technology

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
The Global Process Excellence Specialist (SME) – Methods & Frameworks plays a pivotal role in designing, implementing, and continuously improving methodologies and frameworks that support strategic technology initiatives, governance, and delivery excellence across the enterprise.

Job Description

Your Key Responsibilities:

Your responsibilities include, but are not limited to:

• Design and maintain enterprise-wide technology frameworks (e.g., ITIL, Agile, SAFe, DevOps, TOGAF).

• Ensure alignment of frameworks with organizational goals, compliance standards, and industry best practices.

• Develop governance models to support consistent application of frameworks across teams.

• Maintain and evolve the Sandoz Technology Operating Model in line with strategic goals.

• Define and roll out methodologies for project and portfolio management, architecture, and innovation.

• Provide training, toolkits, and guidance to ensure effective implementation of methodologies.

• Curate and manage a repository of frameworks, templates, and reference materials.

• Collaborate with cross-functional teams and act as a trusted advisor to senior leaders.

KPI:

• Methodology Adoption Rate – Percentage of projects and portfolios using defined methodologies.

What You’ll Bring to the Role:

Essential Requirements:

• Bachelor’s or master’s degree in information technology, Engineering, Business, or related field.

• Minimum 5 years of experience in technology governance, enterprise architecture, or IT operations.

• Experience with GxP standards and compliance.

• Proven expertise in ITIL, Prince2, PMP, Agile, and other industry-standard methodologies.

• Experience in supporting organizational change and transformation initiatives.

• Strategic thinker with a proactive approach to methodology and process design.

• Strong analytical, communication, and stakeholder management skills.

• Ability to work in a fast-paced, matrixed environment with global teams.

• Comfortable navigating ambiguity and driving clarity in complex environments.

Essential Skills:
Ability to drive C-level discussions and collaborate across varying stakeholder maturity levels.

Desirable Requirements:

• SAFe Program Consultant (SPC) or equivalent certification.

• Lean Six Sigma Green Belt certification (nice to have).

You’ll Receive:

• Competitive compensation and benefits.

• Flexible working arrangements.

• Opportunities for continuous learning and professional development.

• A collaborative, inclusive, and growth-oriented work culture.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024. While we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, acquisitions, and partnerships, we are shaping the future of healthcare and helping more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues. In return for applying their skills, they experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and personal growth is supported.

Join us!

Skills Desired

Budget Management, Business Acumen, Performance Management, Planning, Risk Management, Service Delivery Management, Stakeholder Management, Waterfall Project Management