Job Description:
Summary
The Process & CoE PMO Analyst supports the ESO Center of Excellence by contributing to the development and continuous improvement of governance, methodologies, processes and capabilities. The role supports the enterprise’s CoE Control Tower by preparing portfolio insights, performance reporting and resource planning, enabling informed decision-making and effective portfolio oversight. Through analysis, coordination and operational support, the role helps drive consistency, transparency and continuous improvement across the project, program and portfolio management landscape.
Key resposibilities
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This role, PMO analyst will be working with the process & CoE senior PMO in creating:
- Methodology & Framework Design: Create enterprise-wide standardization and best practices. Establishing standardized methodologies, tools, and processes across all PgMs (program managers) is a primary responsibility. This includes implementing consistent project management frameworks, templates, and reporting structures, enabling uniformity in execution and facilitating a cohesive approach across the organization.
- Reporting & Performance Management (control tower):
- Inter-PgMs Coordination and Dependency Management: The PMO analyst assists coordinating activities across PgMs to manage interdependence and address cross-functional issues. This involves identifying and resolving conflicts, tracking critical paths across multiple projects, and ensuring that projects work in harmony to avoid duplication and resource conflicts.
- Enterprise-Level Risk and Performance Management: At an enterprise level, the PMO analyst monitors program and project risks, escalations, and performance metrics. They provide risk mitigation support, establish escalation procedures, and track KPIs across PgMs. Through this oversight, they identify trends, consolidate data, and bring risks to light that may impact organizational goals and build reporting relevant to our senior stakeholders
- The PMO analyst analysis activities of the control tower and prepares periodic reporting for senior management
- Tools & Technology:
- Provide support harmonizing the creation of tools that will enable governance, knowledge management and best practices in PPP management including dashboards, templates and process automation
- Act as key user of Promapp, NOVA, control tower and other future digital tools
- Capability & Enablement:
- Provide support by creating training. Develop training programs to support skill development.
- Coaching teams on ways of working
- Governance & Quality Assurance:
- Provide support CoE PMO
- Organizational Change & Communication:
- Support CoE PMO in ensuring promoted tools, processes and methodologies are adopted
- Support CoE PMO in ensuring training of new tools, processes and methodologies
- Support CoE PMO in ensuring communication to the PgMs and relevant stakeholders
Context & Scope
- Collaborates with necessary enterprise layers to drive program synergies and ensure traction in necessary layers (global, region, etc)
- Enables seamless flow of information and ensuring transparency on decisions, program health across forums which require visibility
- Has strong project and process management experience
- Manages the control tower, ensures quality of data and collaborates with relevant stakeholders to ensures timely reporting
- Provides support to CoE PMO to deliver common goals
Job Specifications/Qualifications
- Higher Education Qualification or relevant Experience
- Formal qualification in project management (preferable).
- Higher Education Qualification or relevant Experience
Knowledge / Experience
- + 5 years of experience in project and/ or program management
- Strong Stakeholder management skillset, comfortable with all layers within the business
- Functional experience in a function or project/process management
- Structured ways of working
- High level of pro-activeness and willingness to take responsibility
- Very strong communication capability and able to adapt to the stakeholder
- Fluent in English (written & spoken)
- Good knowledge of MS 365 tools and project management tools
- Digital savvy
#TBdigital
Skills Required
- Higher education qualification or relevant experience
- Formal project management qualification
- 5+ years of project and/or program management experience
- Strong stakeholder management skills
- Experience in project/process management functions
- Structured ways of working
- Proactive and willing to take responsibility
- Very strong communication skills and stakeholder adaptability
- Fluent English (written and spoken)
- Good knowledge of Microsoft 365 and project management tools
- Digital savviness
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
