Global Pre-Sales Specialist (Fully Remote)

• Competitive salary, strong equity and sales incentive package
• Working on the latest tech for the insurtech market leader
• Shaping the future of the insurance industry

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global next-gen insurance platform for health, life, and P&C
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
• We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
• We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
• We are backed by reputable VC funds and strategic institutional investors
• We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
• We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

The Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.

• Support global pre-sales activities across all deals entering the pre-sales stage.
• Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
• Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
• Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.
• Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.
• Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams
• Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
• Partner with Sales team members to ensure timely, high-quality pre-sales support.
• Identify opportunities to streamline pre-sales processes and improve response efficiency.

• At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
• Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
• Experience in the insurance industry is preferred but not required.
• Strong experience responding to RFPs, RFIs, and customer questionnaires.
• Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
• Strong verbal and written communication skills with attention to detail and consistency.
• Ability to manage multiple requests across regions and deadlines.
• Comfortable working cross-functionally with technical and non-technical teams.
• Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.

• International Environment
• Health Insurance
• Company activities and team offsites
• Diverse, talented and fun team to work with
• Open communication and flat hierarchy
• Global mobility opportunities
• Training and development plan

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