Global P&O Services Expert

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!
-To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Oversee lifecycle activities of associates using Workday and HRCore systems. Act as the key point person in the creation of positions within the organization. Develop and maintain organizational units according to organizational needs and business model.
• Create and maintain structural mapping within the organization for smooth workflow and coordination. Respond promptly to service requests, inquiries, and problems relating to organizational management activities with rapid resolution or suitable escalation.
• Track and monitor service requests, troubleshoot issues, and analyze error queries to identify causes and provide quick solutions. Collaborate with P&O Services stakeholders, including Country Leads and Global Services Lead, to escalate complex issues for resolution.
• Participate in P&O Services projects at the country or business unit level, actively contributing to the enhancement of Organizational Management administration processes and systems.
• Address SNOW cases, ensuring quick response, and resolving inquiries within the defined service level agreement (SLA). Detect trends, program improvements, and service issues related to organizational management activities and propose continuous improvement opportunities to enhance productivity.
• Assist with mass uploads and handle ad-hoc reporting requests.

What you’ll bring to the role:Essential Requirements:

• A Bachelor's degree in HR, Business Administration or related field.
• Prior experience in Workday or HRCore administration is preferable.
• Strong multitasking and prioritization skills.
• Proactive mindset with an inclination for identifying improvement areas.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! 

Join us!

Commitment to Diversity & Inclusion (hard coded in Workday):

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm