As a trusted partner across the organization, you will tackle delivery challenges, promote ongoing improvement initiatives, and help deliver outstanding customer experiences. This is an exciting opportunity to influence global operations while contributing to the success of complex automation projects that transform supply chains around the world.
Why choose Dematic?
At Dematic and KION, our talent is key to creating the magic of supply chain solutions. As part of a global community of communities, you’ll help orchestrate intelligent logistics that power the future of commerce. Here, you can push your career forward in an environment built on collaboration, growth, and real-world impact. Push it Forward — apply today.We offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $84,750 - $124,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
What You'll Do in this Role:
- Serve as the primary contact for project-related orders, ensuring timely resolution of blocking issues and clear communication among interested parties.
- Partner with global supply chain, manufacturing, project execution, and regional teams to proactively mitigate risks and support timely project delivery.
- Manage customer orders with a customer-first approach, ensuring quality, accuracy, and reliable fulfillment.
- Drive cross-functional process improvement initiatives that improve operational efficiency and customer happiness.
- Examine order performance, recognize trends, and suggest solutions that improve delivery outcomes and business results.
- Support worldwide transformation efforts, including process standardization, system upgrades, and ongoing improvement initiatives.
- Develop and maintain process documentation, training materials, and reporting tools that support consistent global execution.
- Build positive relationships across multiple functions to align priorities, solve complex challenges, and ensure project success.
What We Are Looking For:
- Customer-first approach with a passion for delivering outstanding service and business results.
- Experience working in supply chain, order management, project execution, operations, or a related environment.
- Proven ability to coordinate across diverse, cross-functional teams within a global organization.
- Strong analytical and problem-solving skills with the ability to interpret data and drive process improvements.
- Excellent communication, presentation, and driving stakeholder alignment.
- Experience managing multiple priorities while maintaining a high level of accuracy and attention to detail.
- Knowledge of continuous improvement methodologies such as Lean, Six Sigma, or similar process excellence frameworks.
- Ability to build relationships, influence outcomes, and drive collaboration across all levels of the organization.
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Skills Required
- Customer-first approach with a passion for delivering outstanding service and business results
- Experience working in supply chain, order management, project execution, operations, or a related environment
- Ability to coordinate across diverse, cross-functional teams within a global organization
- Strong analytical and problem-solving skills, including the ability to interpret data and drive process improvements
- Excellent communication, presentation, and stakeholder-alignment skills
- Ability to manage multiple priorities while maintaining accuracy and attention to detail
- Knowledge of continuous improvement methodologies such as Lean, Six Sigma, or similar process excellence frameworks
- Ability to build relationships, influence outcomes, and drive collaboration across all organizational levels
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
