Global Operations Manager

Posted Yesterday
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Riyadh, SAU
In-Office
Mid level
Events • Mobile • Software • Travel
The Role
Lead international market entry from feasibility through launch: conduct market research, manage regulatory/licensing, oversee entity setup and localization, coordinate cross-functional teams, track milestones/budgets, and integrate new entities into global governance.
Summary Generated by Built In

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

Role Overview:

The Global Expansion Manager drives the company’s international growth by overseeing new market entry from feasibility studies to full operational launch.

This role requires a blend of strategic analysis, regulatory navigation, cross-functional coordination, and project execution to ensure each new country is launched efficiently and integrated seamlessly into the organization’s global ecosystem.

Key Responsibilities

Market Entry & Feasibility

    • Conduct comprehensive market research for target regions.
    • Prepare country entry business cases and present recommendations to leadership.

Regulatory & Licensing

    • Lead license and permit applications with local regulators and authorities.
    • Liaise with external consultants, legal firms, and government agencies to ensure full compliance.
    • Maintain a repository of entity documents and regulatory updates.

Entity Setup & Operations

    • Oversee entity formation, bank account openings, and hiring setup in new markets.
    • Coordinate with Legal, Finance, Operations, and HR to achieve go-live readiness.

Localization & Product Readiness

    • Manage localization projects, ensuring that app/website, payment methods, and customer care channels are adapted to the new country.
    • Partner with Product, Tech, and Marketing teams to deliver localized experiences.

Tracking & Reporting

    • Monitor expansion milestones, risk logs, and budgets; report progress weekly to leadership.
    • Maintain dashboards and trackers for all ongoing and upcoming markets.

Post-Launch Integration

    • Ensure newly launched entities are fully integrated into global governance, reporting, and compliance frameworks.
    • Partner with internal stakeholders to align accounting, HR, and operations processes.

Requirements
  • Bachelor’s degree in Business, International Relations, Economics, or related field.
  • 4–6 years of experience in project management, preferably involving entity setup, compliance, or multi-country operations.
  • Exceptional project management and stakeholder coordination skills.
  • Comfortable working across multiple time zones and functions.
  • Excellent written and verbal communication in English.

Skills Required

  • Bachelor's degree in Business, International Relations, Economics, or related field
  • 4-6 years of project management experience
  • Experience involving entity setup, compliance, or multi-country operations
  • Exceptional project management and stakeholder coordination skills
  • Comfortable working across multiple time zones and functions
  • Excellent written and verbal communication in English
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The Company
133 Employees
Year Founded: 2014

What We Do

webook.com is a Saudi Arabia-based super-app for entertainment, travel, and lifestyle. It serves as a one-stop platform for users to discover and book tickets for concerts, sporting events, cultural shows, flights, hotels, and restaurants. The platform integrates various services to provide a seamless experience for planning trips and outings, offering features like event notifications, secure ticket reselling, and dining reservations.

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