Location: Los Angeles, 90065
Compensation: $85,000 – $110,000 annually (depending on experience)
About the Role
Reporting to the Fulfillment Operations Manager, the Logistics & Trade Compliance Manager will be responsible for and managing the daily transportation relations topics with the carriers. The Freight Specialist will assist with establishing carrier contracts and negotiating pricing. The sprinter will be responsible to work closely with the carriers to ensure that on-time delivery of orders is met.
Key Responsibilities
Monitor, interpret, and implement changes in international trade laws, regulations, and compliance requirements across multiple jurisdictions
Ensure company operations adhere to applicable local, national, and international regulations (export/import controls, sanctions, FCPA, GDPR, etc.)
Develop, update, and maintain compliance policies and procedures
Oversee import/export documentation, including commercial invoices, packing slips, certificates of origin, and customs declarations
Classify products using Harmonized Tariff Schedule (HTS) codes and ensure proper licensing
Manage relationships with customs brokers, freight forwarders, and government agencies
Conduct internal audits and compliance assessments to identify gaps and areas of risk
Investigate compliance violations and recommend corrective actions
Maintain compliance records and documentation for audit readiness
Perform product classifications of products under the Harmonized Tariff Schedule (HTS) of the US International Trade Commission and
Stay up to date with import/export regulations as they pertain to our supply chain.
Audit US custom’s entries to verify the correct declaration of HTS, manufacturers, country(s) of origin, Free Trade Agreements (FTA), and duty rates
Create and maintain documented procedures for all import/export processes and freight forwarding processes to ensure that the company is up to date with trade compliance regulations.
Develop and conduct training for import/export processes to improve awareness of customs valuation, classification Incoterms, and origin concepts among fulfillment associates.
Manage relationships with customs brokers, freight forwarders, and similar 3rd party providers. Professionally resolve import or export issues as they arise.
Identify trends and recommend corrective action as required. In collaboration with the team, develop and provide periodic executive summaries.
Coordinate international shipments from booking to delivery, including manual documentation to include the number of goods to be delivered, delivery mode and ensuring timely and cost-effective transport.
Provide support and training of Company policy to employees.
Create and maintain freight reports for tracking shipment’s contents, location, costs, and lead time.
Provide shipping quotations and recommend the most efficient and cost effective modes of transportation.
Required Qualifications
Bachelor's degree in International Business, Supply Chain Management, Law, Finance, or a related field; Master's degree a plus
Hands-on experience with import/export regulations, customs processes, and international trade documentation (commercial invoices, HTS classification, certificates of origin, etc.)
Certified Customs Specialist (CCS), Licensed Customs Broker (LCB), or Certified Global Business Professional (CGBP) preferred
In-depth knowledge of international trade regulations including EAR, ITAR, OFAC sanctions, and country-specific import/export laws
Proficiency in trade compliance software and ERP systems (Odoo, SAP, Oracle, or similar)
Strong ability to interpret complex regulatory requirements and translate them into actionable business processes
Experience in classifying harmonized tariff codes and ECCNs.
Excellent written and verbal communication skills with the ability to present compliance matters to cross-functional teams and senior leadership
High level of accuracy in reviewing and processing compliance documentation, with the ability to manage multiple priorities in a fast-paced global environment
Ability to stay current with evolving global trade regulations and proactively adapt company policies and procedures accordingly
Customer service and operation experience
Must have the ability to function in a high-pressure, fast-moving environment
Employment Type
Full-time, Onsite
About SprintRay
SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.
But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.
Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.
At SprintRay, the future of dentistry is being printed today. Want to be part of it?
Equal Opportunity Employer
SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To All Recruitment Agencies:
Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.
Accessibility
If you need a reasonable accommodation during the application or interview process, please contact us at [email protected].
Skills Required
- Bachelor's degree in International Business, Supply Chain Management, Law, Finance, or related field
- Hands-on experience with import/export regulations, customs processes, and international trade documentation
- In-depth knowledge of EAR, ITAR, OFAC sanctions, and country-specific import/export laws
- Proficiency in trade compliance software and ERP systems (Odoo, SAP, Oracle, or similar)
- Experience classifying Harmonized Tariff Schedule (HTS) codes and ECCNs
- Excellent written and verbal communication skills and ability to present to cross-functional teams and senior leadership
- High level of accuracy in reviewing and processing compliance documentation and managing multiple priorities
- Ability to stay current with evolving global trade regulations and adapt company policies and procedures
- Customer service and operations experience
- Ability to function in a high-pressure, fast-moving environment
- Certified Customs Specialist (CCS), Licensed Customs Broker (LCB), or Certified Global Business Professional (CGBP)
- Master's degree
SprintRay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SprintRay and has not been reviewed or approved by SprintRay.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, mental health resources, and life/disability insurance with HSA/FSA options. Medical benefits are characterized as strong, reinforcing the perceived value of the healthcare offering.
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Equity Value & Accessibility — Ownership opportunities include an equity incentive plan and an employee stock purchase plan, with RSUs referenced for some roles. This structure indicates accessible participation in company equity beyond base pay.
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Leave & Time Off Breadth — Time-off provisions are portrayed as wide-ranging, covering vacation/PTO, unlimited sick days, paid holidays, bereavement, volunteer time, and parental leave. Flex time off and work-from-home options are also noted.
SprintRay Insights
What We Do
As the innovation and sales leader in a hyper-competitive field, SprintRay profoundly influences the overall direction of the 3D dental printing industry. It is also a 2022/2023 Great Place to Work®. When you join the SprintRay employee family, your expertise and talents merge with those of highly competent colleagues who share your passion for elegant design, constant improvement and application of best practices in manufacturing, and incorporating additive manufacturing and AI into digital hardware production and services. Professionals in every division work together to contribute both quantitatively and intangibly to their company’s success, whether they’re involved with marketing SprintRay products and services, developing new resins or 3D printing components, customer service, or ensuring a friendly workplace. A generous benefits package helps maintain a healthy work-life balance and personal harmony. The rewards for helping SprintRay become the name synonymous with 3D digital dental printing go beyond standard compensation packages as measured by stock options that allow employees to capitalize generously from their hard work. As a Brand Ambassador, multiple Gold Medal sprinter and World Record holder Usain Bolt is the living embodiment of the unique status of SprintRay as the trailblazer and pacesetter in pioneering end-to-end 3D printing ecosystems for dental professionals. Above all else, Usain’s philanthropic work in his native Jamaica exemplifies the compassion and humanity SprintRay actively cultivates in its workers worldwide. Tell us how you will help us sustain our market leadership and make the world a better place.
Why Work With Us
SprintRay employees collaborate with thought leaders in the dental industry to bring the convenience, comfort and health benefits of 3D printing to individuals and families around the world. While global access to technological breakthroughs are Priority 1, SprintRay also includes the happiness and welfare of its workers in its overall mission.
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