Global Logistics Coordinator

Posted Yesterday
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Raleigh, NC, USA
In-Office
25-32 Hourly
Mid level
Healthtech • Pharmaceutical • Manufacturing
The Role
Coordinates global and domestic logistics for commercial and clinical pharmaceutical products. Manages transportation, import/export operations, customs brokerage, shipping documentation, ERP transactions, inventory discrepancies, 3PL and CMO relationships, and regulatory compliance. Reviews invoices, bills of lading, SOPs, and filings; supports hazardous materials shipping, audits, customs clearance, and process improvements while ensuring product traceability and timely delivery.
Summary Generated by Built In

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.  If this is your profile, we want to hear from you.

Oversees the day-to-day execution and coordination of global logistics and supply chain operations, ensuring the timely and compliant movement of raw materials, finished goods, clinical products, and associated documentation from source through manufacturing, distribution, and customer delivery. Manages transportation activities, inventory transactions, import/export operations, trade compliance requirements, and third-party logistics relationships to support business and customer needs. Monitors supply chain performance, resolves operational challenges, and drives process improvements to enhance service levels, product traceability, cost efficiency, and regulatory compliance. Partners cross-functionally with manufacturing, planning, quality, suppliers, carriers, and customers to ensure seamless supply chain execution and operational excellence.

Job Summary:

This position is responsible for coordinating, facilitating, and monitoring Eisai's logistics supply chain activities for commercial and clinical pharmaceutical products, including domestic transportation and import operations.

The Global Logistics Coordinator serves as a key liaison between Eisai and its global Contract Manufacturing Organization (CMO) partners, providing shipment coordination, communication, and routing instructions for products delivered to designated distribution facilities. The role also coordinates domestic inbound transportation activities with Eisai's third-party logistics (3PL) providers, including carrier selection, shipping documentation, routing instructions, and receipt confirmation to Supply Managers.

In addition, the position oversees the review and processing of shipping documentation, regulatory filings, communications, and ERP transactions associated with domestic and import shipments to ensure accurate product traceability throughout the supply chain. The role operates in compliance with applicable U.S. regulations and CTPAT requirements and requires familiarity with various government agencies and documentation, including U.S. Customs, DEA, FDA, and USDA requirements.

Additional responsibilities include coordinating customs brokerage activities, managing communications with freight forwarders and logistics service providers throughout the transportation process, supporting carrier selection from port of entry to distribution centers, maintaining required records and filings, and assisting with internal and external audit activities.

Essential Functions:

  • Review commercial and pro forma invoices, USDA statements, packing slips, and domestic bills of lading to ensure accuracy, completeness, and regulatory compliance.
  • Create and maintain packing slips and Bills of Lading (BOLs) for domestic transportation activities.
  • Review, update, and maintain Standard Operating Procedures (SOPs), routing guides, and Work Instruction Documents (WIDs).
  • Ensure compliance with U.S. Customs, FDA, USDA, and DEA requirements and support timely customs clearance and inventory release for imported products.
  • Maintain knowledge of and adherence to CTPAT requirements and supply chain security standards.
  • Coordinate and resolve issues related to hazardous materials transportation and shipping compliance.
  • Oversee domestic and international transportation activities to support timely and compliant movement of materials and products.
  • Monitor and manage SAP/ERP transactions interfacing with Eisai's third-party logistics (3PL) provider, including receipts, inventory adjustments, shipments, and returns.
  • Investigate and resolve inventory discrepancies to ensure accurate inventory balances and product traceability.
  • Maintain shipping and compliance records and ensure documentation is reviewed, filed, and retained in accordance with regulatory and company requirements.
  • Support internal and external audits by providing required documentation and responding to logistics-related inquiries.

Requirements:

  • Associate's or Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field preferred; in lieu of a degree, a minimum of five (5) years of relevant logistics or supply chain experience.
  • Three (3) or more years of experience in global logistics, transportation, and trade compliance preferred.
  • Experience within the pharmaceutical, life sciences, or regulated industry environment preferred.
  • Strong written and verbal communication skills, with the ability to effectively communicate across multiple levels of the organization and with external partners.
  • Import compliance certification or related trade compliance training preferred.
  • Experience with hazardous materials transportation; applicable certification is a plus.
  • Proficiency with SAP warehouse management and ERP systems.
  • Working knowledge of FDA, USDA, CBP, and other applicable regulatory requirements governing the movement of pharmaceutical products.
  • Knowledge of Incoterms, Harmonized Tariff Schedule (HTS) classifications, U.S. Customs import processes, FDA product codes, and regulatory recordkeeping requirements.
  • Demonstrated ability to work independently, prioritize multiple activities, and manage competing deadlines.
  • Strong attention to detail and commitment to accuracy in documentation, compliance, and system transactions.
  • Proven ability to collaborate effectively with internal stakeholders, third-party logistics providers, contract manufacturing organizations, carriers, and other external business partners.

Eisai Salary Transparency Language:

The hourly rate for the Global Logistics Coordinator is from :$25-$32

Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan.

Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.

Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits.

Certain other benefits may be available for this position, please discuss any questions with your recruiter.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status.  Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Right To Work

E-Verify Participation

Skills Required

  • Associate's or bachelor's degree in Logistics, Supply Chain Management, Business, or a related field
  • At least five years of relevant logistics or supply chain experience in lieu of a degree
  • Three or more years of experience in global logistics, transportation, and trade compliance
  • Experience in pharmaceutical, life sciences, or another regulated industry
  • Strong written and verbal communication skills
  • Import compliance certification or related trade compliance training
  • Experience with hazardous materials transportation
  • Hazardous materials transportation certification
  • Proficiency with SAP warehouse management and ERP systems
  • Working knowledge of FDA, USDA, CBP, and other applicable pharmaceutical transportation regulations
  • Knowledge of Incoterms
  • Knowledge of Harmonized Tariff Schedule classifications
  • Knowledge of U.S. Customs import processes
  • Knowledge of FDA product codes and regulatory recordkeeping requirements
  • Ability to work independently, prioritize multiple activities, and manage competing deadlines
  • Strong attention to detail and commitment to documentation, compliance, and system accuracy
  • Ability to collaborate with internal stakeholders, 3PL providers, CMOs, carriers, and external business partners

Eisai US Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eisai US and has not been reviewed or approved by Eisai US.

  • Leave & Time Off Breadth Paid time off starts high at 20–25 days with 12 company holidays, and site-based teams observe Summer Hours for half the year, expanding practical time away from work.
  • Retirement Support The retirement program pairs a 401(k) match with an extra 4%–7% non‑elective contribution based on tenure, boosting savings even without employee contributions.
  • Flexible Benefits Work flexibility includes hybrid and fully remote roles with a $1,000 home‑office technology stipend for eligible new hires, reducing the cost of remote setup.

Eisai US Insights

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The Company
HQ: Nutley, NJ
2,984 Employees
Year Founded: 1985

What We Do

At Eisai Inc., human health care (hhc) is our goal. We give our first thought to patients and their families, and helping to increase the benefits health care provides. As the U.S. pharmaceutical subsidiary of Tokyo-based Eisai Co., Ltd., we have a passionate commitment to patient care that is the driving force behind our efforts to discover and develop innovative therapies to help address unmet medical needs. Eisai is a fully integrated pharmaceutical business that operates in two global business groups: oncology and neurology (dementia-related diseases and neurodegenerative diseases). Each group functions as an end-to-end global business with discovery, development, and marketing capabilities. Our U.S. headquarters, commercial and clinical development organizations are located in New Jersey; our discovery labs are in Massachusetts and Pennsylvania; and our global demand chain organization resides in Maryland and North Carolina. To learn more about Eisai Inc., please visit us at www.eisai.com/US. Comments and posts by users on this site are not created or controlled by Eisai Inc. and Eisai is not responsible for such content

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