Global Learning Manager

What the Role EntailsPosition Overview:
We are seeking an innovative Global Learning Manager to participate in mapping out global learning solution, connecting domestic programs, design and execute world-class learning initiatives for our global workforce. In this role, you will contribute in building organizational capability, strengthening our leadership pipeline, and fostering a culture of continuous learning. The ideal candidate is a proactive problem-solver who thrives in a fast-paced, matrixed environment and is passionate about developing people to achieve business results.

Key Responsibilities:

Program Design & Strategy

• Design and implement a global learning framework segmented by business groups, ensuring alignment with HQ strategy, business-oriented deliverables and local market needs.
• Craft and implement comprehensive global talent development programs (e.g., leadership development, onboarding, professional skills) that are directly aligned with Tencent's overseas business objectives.
• Conduct needs-analysis in partnership with HR and business leaders to identify skill gaps and development priorities.
• Continuously improve training content and methodologies by incorporating industry trends, adult learning principles, and best practices.

Leadership Development

• Build globally scalable leadership programs by drawing from HQ’s established practices while tailoring content to diverse international contexts.
• Design and implement an overseas leadership development framework that identifies and nurtures future leaders across multiple career stages (e.g., early-career, mid-career, senior), with tailored programs and pathways aligned to business group needs
• Foster a continuous learning culture that strengthens leadership pipelines outside of HQ.

Program Execution & Management

• Project-manage end-to-end learning experiences, from initial needs assessment to delivery and evaluation, for both in-person and virtual formats.
• Manage logistical coordination for training sessions, including facilitator scheduling, vendor management, and participant communications.

Measurement & Innovation

• Establish KPIs and success metrics to measure program effectiveness, learner engagement, and business impact.
• Provide regular reporting and insights to leadership, continuously improving content and delivery methods based on feedback and outcomes.
• Leverage data analytics and participant feedback to generate insights, drive program enhancements, and demonstrate value to stakeholders.
• Explore and integrate innovative learning technologies and platforms to scale development efforts globally.

Who We Look For

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field.
• 5+ years of progressive experience in Talent Management, Learning & Development, or Organizational Development.
• Proven experience designing and deploying talent programs in a global, matrixed organization; technology sector experience is highly preferred.
• Strong project management skills with a demonstrated ability to manage multiple priorities and deliver high-quality outcomes on schedule.
• Excellent facilitation and presentation skills, with the ability to engage diverse audiences, including senior leadership.
• High degree of intercultural competence and experience collaborating with teams across different geographies.
• Proficiency in both English and Mandarin is required to enables effective communication with international stakeholders and colleagues based in headquarters.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.