Key Responsibilities:
- Administer, configure, and maintain the suite of CLM applications across the organization (for example, Icertis, ClientPoint).
- Act as the primary point of contact for all CLM-related issues and support requests.
- Manage user roles, permissions, and data access in compliance/alignment with KION Group IT standards and data security governance.
- Monitor system performance and proactively identify potential issues or improvements.
- Work with business stakeholders to gather requirements and implement functional changes or enhancements.
- Serve as the primary liaison between business stakeholders, IT, and the vendor support team.
- Create and maintain system documentation, including configuration changes and user guides.
Member of the Change Control Board.
Tasks and Qualifications:Required Qualifications and Skills:
- Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
- 3–5 years of experience in IT systems administration or enterprise application support.
- Understanding of contract lifecycle management processes along with compliance and regulatory frameworks related to contracts and procurement.
- Experience in a global team setting, adapting to diverse work styles and fast-paced corporate environment to drive international collaboration and project success.
- Proficient in system configuration, user management, and troubleshooting.
- Excellent problem-solving skills and attention to detail.
- Flexibility when managing schedules, tasks, content, and requirements.
- Strong communication skills and the ability to work with both technical and non-technical stakeholders.
Proficiency in English (written and spoken) is required
Top Skills
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
