Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than 18,500 professionals every day in a network of 9,200 points of sale, give back the joy of hearing, feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.
About the role
We are looking for a Senior Specialist to join Amplifon’s IT Governance & Strategy team, which supports the Global IT organization in defining and monitoring the Group IT Strategy, financial planning, vendor management and M&A activities.
The role will become a key point of reference for the team across three core areas: IT cost planning and control, IT administrative and compliance processes, and the IT Procure-to-Pay and contract lifecycle.
You will take ownership of end-to-end processes with a high degree of autonomy, ensuring their effectiveness, compliance and continuous improvement. You will also provide guidance to junior and external team members and collaborate closely with both global and local stakeholders across the organization.
The team works closely with the CIO, local country organizations and key corporate functions, including Finance, Procurement, Legal and Tax, to ensure that IT is managed in a transparent, sustainable and business-aligned way.
Key Responsibilities
• Support IT budget and forecast tracking, cost control and reporting, ensuring every figure is accurate and reconciled.
• Coordinate the Global IT Procure to Pay process ensuring the timely management of Purchase Requisitions, Intercompany cost split, good receipt and forecast reconciliation.
• Support compliance activities (e.g. policy adherence, vendor and contract governance, internal controls).
• Coordinate periodic reporting and audits, preparing structured, error-free deliverables.
• Maintain and monitor IT governance frameworks and procedures, ensuring they are consistently applied and up to date.
• Continuously improve processes through checklists, standardized templates and cross-checks.
Requirements
• Degree in a STEM discipline (Economics, Mathematics, Engineering, Information Systems) or a related field
• At least 5 years of experience in management control, IT cost control, IT governance, ideally in a multinational environment
• Hands-on experience preparing budgets and forecasts
• Solid analytical and advanced Excel skills;
• Fluent English, written and spoken;
• Knowledge of Oracle Fusion (or another ERP) and reporting tools such as Power BI is a plus
• Familiarity with audits, tax credits or public/EU funding is a plus
• Knowledge of Procure-to-Pay processes and contract lifecycle is a plus
• Knowledge of IT governance frameworks such as ITIL and ISO/IEC 27001 is a plus
Soft skills
• Accuracy and a strong focus on data
• Ability to manage several processes and deadlines in parallel, such as closings, forecasts and tenders
• Good communication and negotiation skills with internal stakeholders and vendors
• A proactive approach to process improvement
• Ability to guide and develop junior and external team members
What we offer
Location: HQ Milan, Italy (Hybrid - allowing employees to work 6 days per month remotely)
Compensation & Benefits
Applicable Collective Agreement: CCNL Commercio (Terziario, Distribuzione e Servizi)
Contractual Level: Employee Level 1
Contract Type: Permanent – Full Time
The reference Gross Annual Salary is approximately in the range of €40.000 - €55.000. The actual compensation will be commensurate with the candidate’s experience and specific skills and knowledge and also to the educational background.
The position is also eligible for an annual Company bonus (‘premio di risultato’) linked to business performance, in line with Company policies.
Benefits
• €750 Annual Welfare plan for your personal well-being across a wide range of services
• Health Insurance: Fondo Est healthcare coverage + an additional Accident Insurance
• Supplementary pension scheme: option to enroll in the Fondo Fon.Te with employer contributions
• Office Perks: On-site canteen and free company parking
• Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in professional development.
• Well-being: Special corporate discounts, services to support you and your loved ones, moments dedicated to your wellbeing and physical health.
Equal Opportunities Statement
Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.
Skills Required
- Degree in a STEM discipline such as Economics, Mathematics, Engineering, Information Systems, or a related field
- At least 5 years of experience in management control, IT cost control, or IT governance, ideally in a multinational environment
- Hands-on experience preparing budgets and forecasts
- Solid analytical skills and advanced Excel skills
- Fluent written and spoken English
- Knowledge of Oracle Fusion or another ERP
- Knowledge of reporting tools such as Power BI
- Familiarity with audits, tax credits, or public/EU funding
- Knowledge of Procure-to-Pay processes and contract lifecycle
- Knowledge of IT governance frameworks such as ITIL and ISO/IEC 27001
- Ability to guide and develop junior and external team members
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
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