Global Internal and Transformation Communications Manager

RESPONSIBILITIES  

• Serve as a communications advisor to senior leaders and transformation teams, developing and executing internal communications strategies that advance business priorities, support organizational change, and strengthen our high-performance culture 

• Build trusted partnerships with leaders and stakeholders to understand key objectives, identify communication needs, and develop comprehensive communications plans that drive desired outcomes 

• Act as lead communications partner for enterprise transformation initiatives, aligning communication strategies with change management plans to accelerate awareness, adoption, and business readiness 

• Partner with senior leaders and stakeholders to shape authentic, compelling communications that build trust, reinforce priorities, and inspire action across a global workforce 

• Develop high-quality, executive-ready communications materials, including organizational announcements, change communications, town halls, leadership talking points and scripts, intranet content, key messaging, FAQs, and more 

• Translate complex projects, initiatives, and transformation efforts into clear and engaging communications 

• Advocate and bring audience perspective into communications to improve clarity, relevance, and impact 

• Provide guidance on communication timing, cadence, and sequencing to ensure the right audience receives the right message at the right time 

• Provide communications support for leadership, functional and corporate meetings, including agenda development, speaker preparation, content creation, message refinement, and event production 

• Ability to lead multiple initiatives simultaneously, balancing strategic priorities and execution while ensuring high-quality work and on-time delivery 

• Maintain strong editorial standards, brand alignment, and tone consistency across all communications 

• Measure effectiveness of communication strategies, tactics and content and leverage insights to continuously improve engagement, adoption, and outcomes 

QUALIFICATIONS 

Minimum Job Qualifications:  

• 5-8 years of experience in internal communications, executive communications, change communications, or related communications discipline 

• Demonstrated ability to develop communications strategies, influence stakeholders, and translate complex topics into clear, compelling narratives 

• Exceptional writing and editing skills with strong attention to detail; follows through to ensure accuracy and comprehensiveness 

• Proven ability to build trusted relationships; Comfortable and confident working directly with executives and collaborating across functions, regions, and multiple levels of the organization 

• Experience supporting communications for broad or complex organizational, operational, or transformation initiatives 

• Strong business acumen and strategic curiosity, with the ability to connect organizational priorities and stakeholder needs with communications 

• Excellent storyteller with ability to identify the key message and simplify complex concepts 

• Strong organization and project management skills with ability to set and meet deadlines, and manage multiple priorities in a fast-paced environment 

• Interest and experience leveraging AI and emerging technologies to enhance communications and productivity 

• Outstanding judgment, diplomacy, discretion, and proactive problem-solving, with the highest ethical standards 

• Collaborative team player who willingly contributes on both the strategic and the tactical levels 

Preferred Qualifications:  

• Agency or corporate communications experience with relevant work in internal communications 

• Experience partnering closely with Change Management or Transformation teams 

• Working knowledge of change management concepts and methodologies (e.g., Prosci) 

• Experience working with a public company 

• AP Style working knowledge 

EDUCATION AND CERTIFICATIONS 

• Bachelor’s Degree in communications, public relations, journalism, marketing, or related field  

PHYSICAL REQUIREMENTS 

• No Special Physical Requirements 

ENVIRONMENTAL DEMANDS 

• No Special Environmental Demands 

TRAVEL TIME REQUIRED  

• None