Global Industry Advisory Lead - Payments - Consumer & Retail - Executive Director

Posted 7 Days Ago
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Jersey City, NJ
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Global Industry Advisory Lead role at J.P. Morgan involves leading the strategy for the Consumer & Retail sectors within the Payments business. Responsibilities include building client relationships, developing market-leading solutions, and driving sales success through strategic engagement and thought leadership in the industry.
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Job Description
Join the Global Industry Advisory team which is part of Global Sales within J. P. Morgan Payments. The Global Industry Advisory Lead is the central partner to the Global Industry Sales head for each sector. This role is the global Centre of Excellence for the industry and is the focal point for client knowledge, solutions, feedback and communication with a wide range of internal stakeholders. This role is a senior global leadership position which helps the organization Grow, Differentiate and Stay Ahead in the global Payments business. In this role, you will bring advice, content, thought leadership and deep sector expertise to support client, industry and treasury related client opportunities.
As a Global Industry Advisory Lead in Global Sales supporting Consumer & Retail, you are responsible for building a global network across existing and new client opportunities and generating the strategies, content, articles, speaking engagements and other tools to help drive sales success. In this role, you will aim to maximize commercialization of our capabilities through engagement with our largest and most strategic global clients in the industry. Priorities are mutually agreed with the global Industry Sales head and strategic success is measured through revenue growth, pipeline growth and market share gains.
Job Responsibilities

  • Own and lead the Global Industry Advisory strategy for the sector, working in close partnership with the global sales head on shared goals and priorities including revenue, wallet share, and market leadership
  • Know and understand the current state of Consumer & Retail sector and sub-sector penetration/wallet share - the 'baseline' - and agree a strategy for growth and differentiation. Communicate that strategy
  • Organize the Industry Global Advisory team against priorities, key clients and goals; deliver value at a Client, Industry and Treasury best-practice level
  • Build relationships and partnerships across Global Corporate Banking and Investment Banking for the industry sector and with external consultants; know these partners, collaborate on internal and external agendas; share Payments priorities
  • Develop and execute a set of global integrated solutions relevant to the key sector themes - leveraging the power of the JPM franchise (ranging across Global Payments, Liquidity, FX, Merchant Services, Commercial Card, Trade Finance & Working Capital) for identified key strategic clients and sub-sectors
  • Organize trends, meet with clients, collect feedback and partner with Product to exchange insights and support roadmap; conduct 2 business reviews per annum to share key themes and product developments for the coming 12-24 months
  • Drive content strategy; champion success cases and promote replication and sharing to make sales opportunities easier to address; evolve areas where development is needed; strive for market leadership
  • Actively seek key industry events; be a speaker and visible external industry advocate alongside the global sales lead
  • Think to the future and the nature of the solutions needed 2-4 years out; design the product development priorities and communicate
  • Be the champion of Consumer & Retail segment, creating ideas far into next 3-5 years and help commercialize them
  • Enable broader sales teams through sharing of best practices and scaling up segment-specific knowledge and replicable use cases across multiple clients globally


Required qualifications, capabilities, and skills

  • 10+ years of product, strategy or sales management experience
  • Strong knowledge of Consumer & Retail sector
  • Experience in managing strategy initiatives and projects. Client management experience is essential
  • Strong Treasury, business, client solution advisory or consulting background; ability to understand, unpack and articulate client needs, treasury implications and dynamics (e.g. risk) and articulate relevant industry trends
  • Strong communication, networking and collaboration skills; ability to work across all global time-zones. Excellent client facing skills
  • Execution mindset to set-up and execute projects at a client, product or industry level
  • Strong knowledge of transaction banking, Liquidity, pricing, cross-border payments, FX and Channels, Banking technology as well as concepts such as AI/ ML, Blockchain and Big Data
  • Strong product oriented sales/strategy experience and acumen
  • Ability to develop thought leadership ideas and strategies and execute against them; Operates with urgency and energy
  • Strong organizational skills including the ability to juggle multiple projects and initiatives simultaneously
  • Ability to develop collaborative relationships with key global partners - sales, product management, client service, GCB, IB and implementation


Preferred qualifications, capabilities, and skills

  • Experience in Consumer & Retail industry with established connections


About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

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