Join us as Global HR Operations & Implementation Manager
Function: HR
Scope: Global
Location: Katowice / Warsaw
Terms & Conditions: Full-time; fixed-term assignment (18 months)
The Global PEX Operations & Implementation Manager leads the end-to-end implementation and operational delivery of People Experience services supporting the Unilever transformation. The role ensures service continuity, governance, compliance, operational excellence and a consistent employee experience through the transition into the future operating model.
This role combines programme delivery, operational leadership, stakeholder management and continuous improvement, acting as the central point of accountability for deployment, readiness, stabilisation and ongoing People Operations delivery.
Lead end-to-end People Operations implementation and transition into the future operating model.
Own programme delivery, including plans, milestones, risks, dependencies, and executive reporting.
Oversee employee movements, hiring, onboarding, documentation, and exit activities.
Lead and develop the People Operations team, driving service excellence and operational performance.
Establish governance, controls, KPIs, compliance standards, and risk management practices.
Partner with HR, Talent Acquisition, Legal, and business stakeholders to ensure seamless workforce transitions.
Drive process improvement, automation, and digital adoption across People Operations.
Use data, analytics, and operational insights to support decision-making and continuous improvement.
Build strong stakeholder relationships and provide leadership throughout implementation and stabilization phases.
Significant leadership experience in People Operations, HR Shared Services, People Experience or Global Business Services.
Proven delivery experience in large-scale transformation, organisational change or mass-change programmes.
Experience leading operational teams through ambiguity, time pressure and change.
Deep understanding of Hire-to-Retire processes and HR service delivery.
Experience managing stakeholders across HR, Talent Acquisition, Legal, Finance, Digital Technology and business leadership.
Bachelor degree in Human Resources, Business Administration, Organizational Psychology or a related discipline; postgraduate qualification is advantageous.
Experience with Workday, ServiceNow or equivalent case management platforms.
Strong programme and project management capability, including RAID, readiness tracking, reporting and reconciliation.
Scope: Global
Terms & Conditions: Full-time; fixed-term assignment (18 months)
Hybrid working model: 3 days in the office / 2 days remote.
Benefits:
Competitive annual bonus.
Company car or car allowance.
Participation in the company share program.
Private pension plan.
Private medical care (Medicover).
Private life insurance (Unum).
Sports and wellness package (Benefit Systems).
Two additional vacation days.
Access to the Unilever employee shop.
Access to Legimi (e‑book platform).
Psychological support via the EAP platform
#LI-hybrid
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Significant leadership experience in People Operations, HR Shared Services, People Experience, or Global Business Services
- Proven experience delivering large-scale transformation, organizational change, or mass-change programs
- Experience leading operational teams through ambiguity, time pressure, and organizational change
- Deep understanding of Hire-to-Retire processes and HR service delivery
- Experience managing stakeholders across HR, Talent Acquisition, Legal, Finance, Digital Technology, and business leadership
- Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related discipline
- Postgraduate qualification
- Experience with Workday, ServiceNow, or equivalent case management platforms
- Strong program and project management capability, including RAID, readiness tracking, reporting, and reconciliation
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
