Global Head of Sales Enablement

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Goal of the leader and their team:

Align our sales enablement to deliver our GTM execution. Ensure that we setup our AEs and sales leaders for success by providing the necessary development, coaching and training to support them in the execution of their roles and the achievement of their sales objectives.

Key Responsibilities:

• Develop and implement a comprehensive global sales enablement strategy to support the sales team in achieving revenue targets.
• Build and lead a team of sales enablement professionals to deliver on the objectives goal of positively impacting the following KPI’s:
  - Faster time to participation
  - Lower sales attrition
  - Improved overall sales attainment
  - CRM data hygiene
  - Sales progression cadence
  - Conversion rates
• Design and deliver training programs, tools, and resources to enhance the sales team's product knowledge, selling skills, and overall effectiveness.
• Partner with regional and field teams to develop, implement, and evaluate training programs, ensuring they are effective and align with ongoing organizational and team-specific needs.
• Sales Training and Onboarding: Provide new and existing sales reps with the knowledge and skills they need to effectively sell the solution. This includes product training, sales techniques, and competitive positioning.
• Collaborate with cross-functional teams, including Marketing, Product Management, and Customer Success, to ensure alignment and consistency in messaging and positioning.
• Treat our resell partners as an extension of our sales team by providing them with the same level of training, resources, and support.
• Analyse sales performance data to identify gaps and opportunities for improvement, and implement solutions to address them.
• Lead the creation and maintenance of sales enablement content, including playbooks, presentations, and competitive analysis.
• Manage and optimize the sales enablement technology stack to ensure it meets the needs of the sales team.
• Adapt the enablement program for regional needs, working with content development to adjust content for different markets.
• Manage a team of Sales Enablement professionals to ensure the team is effective and aligned with the company's goals.
• Set Clear Objectives: Define and communicate the team's goals and how they align with the overall business strategy. This includes specific KPIs and metrics to measure success.
• Regular Updates: Keep the team informed about changes in strategy, goals, and market conditions. Regular meetings and updates help maintain alignment and focus.
• Open Communication Channels: Foster an environment where team members are comfortable sharing ideas, feedback, and concerns. Use tools like Microsoft Teams, or regular check-ins to facilitate communication.
• Cross-Functional Collaboration: Encourage working with other departments such as Marketing, Product Management, and Sales. This ensures that the enablement content and strategies are aligned with the needs of the sales team and the overall business.
• Professional Growth: Provide opportunities for career advancement and personal growth. This could include attending industry conferences, obtaining certifications, or participating in mentorship programs.
• Regular Performance Reviews: Conduct regular performance reviews to assess individual and team performance. Provide constructive feedback and set actionable goals for improvement.

Qualifications

• Proven ability and expertise in sales enablement, GTM alignment, sales training, or a related role within the enterprise software industry.
• Expertise managing a team of individual contributors.
• Knowledge of working in a highly matrixed organisation and managing multiple stakeholders.
• Proven ability developing and implementing successful sales enablement programs.
• Strong understanding of ERP, EAM, and ESM solutions and their value propositions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze data and derive actionable insights.
• Expertise with sales enablement tools and technologies.

Additional Information