Global Events Logistics Manager

What you'll do:

• Global Events Logistics Program 
• Design, own, and continuously improve a highly efficient, reliable global logistics program to support Shield AI’s tradeshows, product launches, and strategic events worldwide. 
• Plan and execute complex domestic and international shipments, including sensitive, high-value, or oversized equipment, ensuring on-time delivery and return. 
• Develop standardized processes, timelines, and playbooks for event logistics across regions. 


• Cross-Functional Partnership 
• Partner closely with Field Marketing Managers and Business Development leaders globally to understand event objectives, timelines, and logistics requirements. 
• Collaborate with Brand/Creative teams to ensure booth assets, demos, and materials arrive in pristine condition and are set up according to brand standards. 
• Work with Procurement to source, negotiate, and manage cost-effective freight, shipping, drayage, and booth production contracts. 


• Customs, Compliance, and Risk Management 
• Research, interpret, and navigate customs regulations and import/export requirements across global markets. 
• Ensure all shipments are fully compliant with domestic and international trade regulations, export controls, and company policies. 
• Anticipate and mitigate risks related to customs delays, regulatory changes, geopolitical factors, or last-minute event changes.
 
• Vendor & Stakeholder Management 
• Build and maintain strong relationships with freight forwarders, customs brokers, event production agencies, and venue partners worldwide. 
• Manage vendor performance, service levels, and budgets to ensure reliability and cost efficiency. 
• Act as the primary point of contact for logistics troubleshooting during live events and critical launch moments. 


• Operational Excellence 
• Track budgets, timelines, and shipment statuses, providing clear communication and updates to stakeholders. 
• Capture lessons learned after each event to improve processes, reduce costs, and increase reliability over time. 
• Support scaling efforts as Shield AI’s global event footprint grows.

Required qualifications:

• 8-10+ years of experience in logistics, supply chain, or freight management roles. 
• 4+ years of experience working with an event production agency or events-focused logistics role, ideally supporting industrial, aerospace, or hardware-heavy customers. 
• Extensive hands-on experience coordinating complex international shipments and navigating global customs regulations. 
• Proven ability to manage tight deadlines, shifting priorities, and high-stakes events. 
• Strong organizational skills with exceptional attention to detail. 
• Excellent communication and stakeholder management skills across functions and geographies. 
• Passion for technology that protects freedom and human life.