Global Escrow Control Manager - Vice President

Job Description
JPMorgan Payments, a business unit within Commercial & Investment Banking, is the world's largest payment network. We provide liquidity, cash management, payment solutions, escrow, and merchant services to corporate clients, financial institutions, and governments. As the payments landscape evolves, the Payments Controls Organization is transforming its strategic operating model to integrate product, operations, and technology controls.
Job Summary: As a Global Escrow Control Manager - Vice President, you will partner with the Escrow business to assess and mitigate operational risks for existing and new products. You will manage the global control environment for the Escrow product, engage with 2nd and 3rd lines of defense, and participate in regulatory engagements. This role offers the opportunity to contribute to the implementation of the Payments end-to-end target operating model for Liquidity & Account Solutions.
Job Responsibilities:

• Oversee and control all aspects impacting Escrow products, including operational and technology controls.
• Lead the end-to-end system of controls to mitigate risk through engagement, reviews, and analysis.
• Identify and manage risks to the delivery of target operating model strategies.
• Establish governance systems to manage and monitor risk.
• Engage with control colleagues across the firm and act as backup for Control Manager covering Account Solutions.
• Execute business control priorities and strategy, driving the control agenda.
• Review and analyze program-related data to identify operational risks.
• Drive the CORE strategy and uplift controls globally.
• Coordinate and engage in Regulatory Exams and Audits.
• Support the monthly controls governance agenda and prepare executive reporting.

Required Qualifications, Skills, and Capabilities:

• Bachelor's degree or equivalent experience.
• Strong business acumen and knowledge of regulations impacting the business.
• Excellent written and verbal communication skills.
• Ability to work autonomously and manage competing priorities.
• Strong process/design analysis and problem-solving skills.
• Ability to understand root causes and develop sustainable solutions.
• Change management and decision-making skills.

Preferred Qualifications, Skills, and Capabilities:

• 7+ years of experience in controls, audit, quality assurance, risk management, compliance, or product management.
• Experience in Escrow Product or Operations/Middle Office activities.
• Proficient knowledge of control and risk management concepts.
• Proficiency in Microsoft Office Suite.
• Experience in Liquidity Solutions, Account Solutions, Cash Management, and related products.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.