Global eCommerce Product Owner

It's fun to work in a company where people truly believe in what they are doing!

Description
Join Neogen Corporation’s Global Integrated Marketing eCommerce Strategy team as a Product Owner, where you will lead the execution of the B2B and B2C eCommerce commercial roadmap for the Optimizely platform. As the Product Owner, you will manage the day-to-day activities of the product development lifecycle, ensuring the successful delivery of optimized customer experiences and new capabilities. This position reports to the Global eCommerce Product Manager.
The eCommerce Product Owner is responsible for rapidly developing and delivering solutions that enhance the customer shopping experience. You will collaborate closely with Global IT, Regional Operations, Marketing, and other teams, serving as the expert on the eCommerce platform and its innovations. Leading with a Builder’s mindset and business acumen, you will own the product from the "what" and "why" perspectives—gathering business requirements, managing the product backlog, and working with development teams to deliver high-quality features. Additionally, you will contribute to the product strategy by analyzing customer behavior and product data to identify opportunities for continuous improvement.
The ideal candidate has experience with the Optimizely platform and a demonstrated ability to translate business and customer needs into technical solutions. You have strong time management, communication, and collaboration skills, and be comfortable working in a fast-paced environment to drive the success of our eCommerce platform.
This position is remote and can be performed from anywhere in the U.S., with working hours aligned to the Eastern time zone.

Responsibilities
• Maintain and prioritize the eCommerce product backlog, ensuring alignment with business objectives and user needs.
• Lead requirements definition and refinement, working with stakeholders from marketing, IT, design, sales operations, etc. to gather and document requirements.
• Collaborate with the development team to deliver new features, ensuring timely and high-quality delivery.
• Conduct QA testing to confirm the acceptance criteria have been met.
• Analyze user behavior through heatmaps, screen recordings, and analytics to identify and address usability issues.
• Educate internal teams on the platform's capabilities and drive adoption of new features.
• Participate in weekly scrum ceremonies (e.g., backlog review, refinement, etc.)

Minimal Requirements
• Bachelor’s degree in Business, Marketing, Data Analytics, Information Technology, or a related field.
• 3+ years of experience as a eCommerce Product Owner or similar role
• Experience in software development lifecycle: requirements gathering, writing acceptance criteria, backlog management, prioritization, QA testing and release management.
• Experience with Agile methodologies and tools (e.g., Azure DevOps, Jira). 
• Strong understanding of eCommerce platforms (e.g., Optimizely, BigCommerce), product information management systems (e.g, Prescily, inRiver), and Order-to-Cash processes.
• Detail oriented, highly motivated, and self-directed.
• Excellent communication and collaboration skills, with the ability to clearly present complex ideas to both technical and non-technical audiences.
• Passion for building great products and delivering value to customers.
• Strong project management skills with the ability to manage multiple priorities.
• Ability to work effectively with virtual cross-functional teams in multiple time zones.

Preferred Requirements
• 2 years of experience in B2B eCommerce, particularly in manufacturing or healthcare industries.
• Certified Product Owner or similar certification. 
• Proficiency in data analysis tools (e.g., Google Analytics, Excel).
• Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships.

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.