As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As a highly skilled and experienced Global E-commerce Operations Manager, you will lead and optimize our global e-commerce operations. You will have a strong understanding of e-commerce platforms, logistics, and international market trends. You will be responsible for driving efficiency, ensuring operational excellence, and enhancing customer experience across our online platforms.
What You Will Do
- Oversee end-to-end operations for our global e-commerce platforms, ensuring seamless execution and delivery of online sales initiatives.
- Develop and implement strategies to improve operational efficiency and drive growth.
- Assist the Sr. Director of E-commerce in analyzing marketplace expansion efforts and process coordination.
- Provide leadership by operating and managing three regional e-commerce organizations, ensuring smooth workflow.
- Manage daily business operations by facilitating collaboration among team leadership to elevate e-commerce experience industry standards.
- Assist the Sr. Director of Operations by leading marketplace expansion efforts and coordinating process coordination.
What You Need
- Bachelor’s degree or equivalent work experience.
- Minimum of 8 years of experience with e-commerce platforms, logistics, and international market trends.
- Ability to identify and implement best practices that drive operational excellence, including leveraging industry knowledge, best-in-class technologies (e.g., Salesforce, Shopify, order management systems, CRMs), and delivering a best-in-class customer experience.
What is Nice to Have
- Master’s and/or MBA degree
- 10+ years of experience in Business Management, Marketing, web design, digital design, and/or eCommerce.
What Makes You Eligible
- Willing to travel up to 15% domestically and internationally.
- Willing to work from a home office located in Stamford, CT, or Northridge, CA.
- Successfully complete background investigation and drug screen as a condition of employment.
What We Offer
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
- “Be Brilliant” employee recognition and rewards program.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
