Global Diversity, Inclusion & Belonging Senior Expert

Posted Yesterday
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Cedar, MN, USA
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead and deliver global diversity, inclusion and belonging (DIB) initiatives, advise senior stakeholders, design evidence-based programs, embed inclusion in people processes, partner with employee resource groups, and measure impact across a complex multinational organisation.
Summary Generated by Built In

At ING, we empower people to succeed through inclusion, because who you are and where you come from should never limit your opportunities.

We have a global presence. Our people, customers and the communities we serve are diverse. Understanding their different experiences and perspectives helps us think big, grow together and make a difference in business and wider society.  

Our global approach to diversity, inclusion and belonging is rooted in trust, safety and acceptance, and promotes empowerment. That is why we focus on removing systemic barriers, embedding fairness and equity in our people practices, and building a culture where everyone belongs and can thrive.

The Team

ING’s Global Diversity, Inclusion & Belonging (DIB) team is part of the broader Talent & Learning team. Together, we work across the organisation to help shape more inclusive experiences in hiring, development, advancement, and everyday employee experience.

Our Global DIB team plays an important role in helping ING foster a culture where everyone feels valued, included, and able to contribute at their best. We provide strategic direction, practical expertise and thoughtful guidance to help embed inclusive practices across the organisation.

In this role, you will report to the Global Head of DIB and work closely with two peers in the global DIB team, as well as a wider network of DIB leads across our 44 countries. It is a role with meaningful global scope, strong collaboration, and the opportunity to help shape lasting impact.

The Position

As Global DIB Senior Expert, you will bring deep subject-matter expertise and extensive hands-on experience in diversity, inclusion and belonging in a global, complex organisation. You will work with the broader HR organisation, senior business leaders, and partners across functions such as Sustainability, Legal, Risk, Learning & Development to bring ING’s DIB strategy to life.

This role calls for a senior expert who can take ownership, navigate change, and translate strategy into clear priorities, practical initiatives, and visible, measurable progress across a broad range of topics.

Your responsibilities will include:

  • Lead, develop and deliver DIB initiatives and projects, drawing on your extensive DIB expertise and demonstrated experience in complex global organisations, in close partnership with senior stakeholders and aligned to strategic priorities.

  • Act as a trusted advisor and coach on DIB-related topics, working closely with global HRBPs, country DIB SPOCs and Business Talent Leads.

  • Help design and implement initiatives, (targeted on different seniority levels) that build DIB awareness, understanding and empathy through communications and learning. While seeking for the optimal mix between new solutions and strengthening existing development programmes.

  • Define clear outcomes that support impact evaluation and help guide programme design, prioritisation and stakeholder decision-making, while adapting focus as business needs and priorities evolve

  • Partner with employee-driven DIB resource groups across ING to support local initiatives, strengthen connection to the global strategy, and elevate employee voice.

  • Stay close to internal and external developments in the DIB space and proactively translate insights into practical, relevant, and actionable recommendations.

What we’re looking for

  • You have 10+ years of relevant DIB related experience

  • You are a senior DIB expert with extensive demonstrated experience in designing, leading and delivering a broad range of DIB initiatives in a global role within a complex organisation.

  • You bring an evidence-based approach to DIB, with the ability to help strengthen DIB measurement, use available people and organisational insights, and translate findings into practical action and measurable progress.

  • You have strong organisational diagnostic and programme design capability, with experience identifying systemic barriers and designing DIB interventions that address root causes across a complex organisation.

  • You understand how to embed inclusion into core people and business processes, including hiring, talent, development and performance, and can connect DIB priorities to broader business, governance and ESG agendas.

  • You excel in stakeholder management and are able to build trusted relationships across different levels of the organisation, collaborating effectively with a wide range of global and local stakeholders.

  • You communicate clearly and confidently, with strong verbal, facilitation, written and presentation skills, and the ability to balance empathy with constructive challenge.

  • You are creative, resourceful, adaptable and comfortable navigating change. You take ownership, make things happen, and know how to move initiatives forward in a complex, global environment, even as priorities shift.

  • You bring strong project and programme management skills, with a track record of delivering high-impact initiatives across multiple teams, functions and locations.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

  • 25-28 vacation days depending on contract

  • Pension scheme

  • 13th month salary

  • 8% Holiday payment

  • Hybrid working

  • Personal growth and challenging work with endless possibilities

  • An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Skills Required

  • 10+ years of relevant DIB experience
  • Proven experience designing, leading and delivering DIB initiatives in a global, complex organisation
  • Evidence-based approach to DIB with ability to strengthen measurement and use people/organisational insights
  • Organisational diagnostic and programme design capability to identify systemic barriers and address root causes
  • Experience embedding inclusion into hiring, talent, development and performance processes
  • Strong stakeholder management and ability to build trusted relationships across senior and local stakeholders
  • Excellent verbal, facilitation, written and presentation skills
  • Creative, resourceful, adaptable and comfortable navigating change; able to take ownership and drive initiatives
  • Strong project and programme management skills with a track record delivering cross-functional, global initiatives
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The Company
HQ: Amsterdam
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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