Global Director - Key Account Management - Industrial

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2 Locations
In-Office or Remote
Logistics
The Role

Job Purpose:

US Based.

Lead the global strategy, design & development of the Power Management sub-vertical utilizing our capabilities to deliver solutions for Power Management BCO’s and Tier 1 suppliers. Identify selected global customers and expand the sub-vertical to demonstrate our capability and service, presenting DP World’s unique value proposition

Utilise DP World’s extended organization to create solutions and build customer opportunities to deliver growth in the Power Management Sub-Vertical, and help educate FF and CL operations in the intrinsic requirements needed in Power Management product handling.

Partner with global compliance, Vertical Leads and Global Key Account Managers (GKAM) to establish thought leadership, drive profitable growth, and replicate proven solutions and best practices across customers and regions globally.

Key accountabilities:

Develop and Implement the Customer Vertical Strategy

  • Industry Intelligence & Market Analysis: Continuously monitor industry trends, emerging technologies, and best practices within the Power Management sub-vertical particularly focusing on current and future logistics demands and challenges 

  • Strategic Solution DevelopmentAlign with Solution Engineering teams to design and implement comprehensive logistics and supply chain strategies that align with business objectives whilst addressing unique challenges within  Power Management sub-vertical, including identification of new market opportunities and product innovations

  • Cross-functional CollaborationLead collaborative efforts with Solution Engineering, Capabilities teams, Regional Operations, Finance, and Marketing Communications to develop and execute vertical strategies that support business objectives whilst establishing thought leadership across the sector

  • Investment PlanningCollaborate with market research teams and consultants to develop robust business cases for strategic investment decisions in new sub-verticals, technologies, and market expansion opportunities

Develop fit-for-purpose end-to-end Solutions

  • Performance Analytics & Optimisation: Analyse comprehensive logistics data and performance metrics to identify opportunities for operational excellence, cost reduction, and service enhancement. Conduct systematic audits and develop corrective action plans to address identified gaps

  • Solution Engineering PartnershipWork closely with the solution engineering team to develop industry-leading vertical solutions that drive thought leadership, competitive differentiation, and sales growth

  • Technology IntegrationChampion the adoption of emerging technologies including AI, automation, and advanced analytics to enhance supply chain visibility, resilience, and efficiency

Key Account Management of the  Power Management Sub-Vertical

  • Subject Matter ExpertiseServe as the primary technical expert to deliver comprehensive end-to-end solutions for strategic customers, ensuring proposals align with industry best practices and client needs

  • Account Strategy Development: Assist the Vertical Lead in coordinating and managing key account teams, including the development of account-specific strategies, relationship management protocols, and performance monitoring frameworks

  • Customer Relationship ExcellenceBuild and maintain trusted advisor relationships with C-suite executives and senior stakeholders within key accounts, demonstrating deep industry knowledge and strategic insights

Drive Thought Leadership of the Industrial Vertical

  • Knowledge Transfer & Training: Design and conduct comprehensive training and educational programmes for internal stakeholders, partners, and customers to promote understanding of  Power Management solutions and industry best practices

  • Industry Engagement: Organise and lead customer advisory panels, industry seminars, and thought leadership events. Represent DP World at premier  Power Management conferences, presenting on relevant topics that showcase our capabilities and market leadership

  • Content Development & Communications: Collaborate with marketing and communications teams to develop distinctive collateral, thought leadership content, and public relations initiatives that highlight our  Power Management solution offerings and industry expertise

 

Qualifications, Experience and Skills:

  • Bachelor’s degree in business, Logistics, Supply Chain Management, or related field; MBA strongly preferred

  • Professional certifications in supply chain management (APICS, CILTUK, or equivalent) advantageous

  • 10+ years of progressive experience in logistics and supply chain management 

  • 5+ years in designing and implementing solutions in key geographies; Europe, India, Americas, Middle East etc

  • Demonstrated track record of developing and executing successful supply chain strategies that drive business growth and profitability

  • Proven experience in thought leadership, incl. conference speaking, content creation, and industry engagement

  • Strong background in cross-functional leadership and stakeholder management

  • Experience with emerging technologies incl. AI, automation, and advanced analytics in supply chain applications to demonstrate best in class for Power Management customers.

Technical Competencies

  • Advanced analytical capabilities with experience in large-scale data analysis and performance metrics

  • Experience in project logistics, with a good understanding of project formations and execution, specifically in the sensitive handling of  Power Management parts and finished goods.

  • Comprehensive knowledge of logistics technology incl. TMS, WMS, and ERP systems used in the industrial sector

  • Understanding of digital transformation trends and their application in supply chain management

  • Experience with Lean methodology, continuous improvement, and operational excellence initiatives

Industry Knowledge

  • Deep understanding of Power Management supply chain complexities, incl. sustainability requirements, regulatory compliance, sustainability challenges and solutions, product quality, emerging market trends

  • Knowledge of current challenges incl. supply chain disruptions, cost management, evolving customer expectations

 

#LI-DS2

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

About the Team

About DP World

 

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

 

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

 

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

 

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave.

 

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change whats possible.

 

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
  • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
  • Healthcare Strength Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.

DP World Insights

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The Company
HQ: Dubai
Year Founded: 2005

What We Do

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.

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