Global Digital Product Director

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

“I can influence my income.” 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

“I can lead a full life.” 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as the Global Digital Product Director”

As the Global Digital Product Director, you will define and execute Capital Group’s global digital product vision and strategy. You will lead a global portfolio of digital client platforms and capabilities, including Capital Group’s major digital client platforms (e.g. Capital Ideas Pro and global Capital Group websites) ensuring they drive business goals and deliver exceptional customer experience.

In this role, you will oversee a large cross-regional product organization, influence enterprise level digital strategy, and collaborate with senior leaders across Distribution, Global Technology, Analytics, and other functions. You will be accountable for portfolio outcomes, global experience consistency, and building a mature, high performing product management discipline across the organization.   

This role is a core member of the leadership team supporting the Global Digital Products & Capabilities organization. 

In this role, you will have responsibility for:

• Defining Vision and Customer Need 

  • Developing and communicating a long term global digital product vision aligned with enterprise strategy, customer insights, and market trends. 

  • Championing a data driven, customer centric approach across all global digital offerings. 

  • Owning the articulation of global customer needs, ensuring integration across regions and alignment with enterprise outcomes. 

  • Leveraging research, customer feedback, analytics, market insights, and competitive benchmarks to inform product direction. 

  • Establishing and promoting enterprise-wide product discovery and customer insight practices. 

  • Serving as thought leader in product visioning, innovation, and digital customer experience across global markets. 

• Product Portfolio Management 

  • Overseeing the lifecycle of a broad global portfolio of digital products and capabilities. 

  • Setting portfolio level priorities, investment decisions, and roadmaps; manage tradeoffs across markets and business lines. 

  • Holding ROI accountability for portfolio performance, value delivery, and operational outcomes. 

  • Ensuring alignment between product roadmaps and enterprise strategy, regional needs, and global governance forums. 

  • Building efficiencies and synergies across global product teams and partner functions. 

• Product Planning and Development 

  • Defining portfolio level success metrics, product goals, and release strategies, and ensuring implementation quality and alignment to product vision.

  • Driving disciplined product development practices, including agile methodologies and OKRs. 

  • Establishing frameworks for portfolio delivery, experimentation, and continuous improvement. 

  • Providing oversight on risk identification, interdependency management, and mitigation strategies across teams. 

• Launch 

  • Overseeing global launch strategy and execution for major digital products and enhancements. 

  • Ensuring cross-regional enablement, change management, and stakeholder alignment. 

  • Tracking global product adoption, customer impact, and post launch performance, adjusting plans as needed. 

  • Championing consistent global experiences while enabling localized variations where required. 

• Operate 

  • Monitoring global product health, performance metrics, and customer feedback, and driving ongoing improvements at scale. 

  • Leading operational excellence initiatives across digital capabilities (e.g., automation, metrics infrastructure, delivery efficiency). 

  • Ensuring global consistency in product standards, quality, and governance. 

  • Overseeing strategic vendor partnerships, long term roadmaps, and contract negotiations for digital technology and data providers.

“I am the person Capital Group is looking for.”

• You have extensive digital product management experience, with significant experience leading multiple teams and large-scale platforms. 

• You have a track record of delivering complex, high-impact digital initiatives in global or matrixed organizations. 

• You are strategic and results-oriented, with a proven ability to define and execute portfolio-level product strategy, and the ability balance long-term strategic planning with disciplined execution.

• You are inspiring, able to influence colleagues, leaders and stakeholders, and have a track record of success driving alignment across global and cross-functional stakeholders. 

• You possess exceptional industry expertise and are well-versed in digital products within financial services or related industries. 

• You a technically savvy, with deep knowledge of modern product practices, UX, data analytics, and digital experience trends. 

• You possess a global mindset and have experience leading digital initiatives across multiple regions or markets. 

• Bachelor’s degree required; advanced degree preferred. 

“I can apply in less than 4 minutes.”  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

“I can learn more about Capital Group.”  

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.