Department: NAM – Digital Commerce
Reports to: Manager, Global Digital Product Content
Location: North Vancouver, B.C
Your Opportunity at ARC’TERYX:
As the Global Digital Product Content Specialist, you will execute the publishing of ecommerce product copy, translations, and studio images across all Arc’teryx brand websites and regions. This role ensures accuracy, timeliness, and alignment with brand standards, directly supporting our ecommerce growth and strategic priorities. You will act as a key point of contact for cross-functional teams, driving consistency and efficiency in global content workflows.
This role is based out of our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Digital Product team are the product gatekeepers between the business and Arc’teryx websites and apps, we work to ensure that E-commerce product is published accurately and on-time across multiple websites, regions, and languages. We are responsible for maintaining e-commerce product copy, visual assets, translations, multiple shopping tools, user generated content programs and other guest-facing content, ensuring a best-in-class online guest experience that is user focused and based on data driven evolution across all regional Arcteryx.com websites and apps.
If you were the Global Digital Product Content Specialist now, here are some of the core activities you would be doing:
- Executing the onboarding of new product copy, translations, and studio images across global websites and regions
- Ensuring accuracy, timeliness, and adherence to brand standards for all digital product content on Product Detail Page (PDP)
- Coordinating with cross-functional partners (e.g., Ecommerce, Studio, Localization, Merchandising) to align product launch priorities and timelines
- Monitoring and maintaining content workflows to support seasonal launches and speed-to-market objectives
- Troubleshooting and resolving product content issues to minimize delays and errors
- Analyzing product content performance to proactively identify new content outputs and optimization opportunities
- Supporting process improvements and documentation for global content operations
- Supporting large-scale content cleanup and roadmap projects
Here are some of the things you could be working on in the future:
- Leading initiatives to streamline global digital product content publishing processes and tools
- Acting as a subject matter expert for digital content workflows and governance
- Supporting the onboarding and training of new team members in publishing best practices
Are you our next Global Digital Product Content Specialist?
- You have 3+ years of Digital Content and/or Merchandising Experience
- You have a university degree in a relevant subject
- You have experience working for a DTC brand
- You have experience working with product information management tools
- You have strong organizational and analytical skills
- You have strong communication skills and are confident communicating with cross-functional teams
- You have an aptitude for learning and working with various web technologies
- You are confident managing multiple projects and make timely decisions
- You are passionate about delivering an exceptional digital experience for our guests
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation:
Total Rewards
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Skills Required
- 3+ years of digital content and/or merchandising experience
- University degree in a relevant subject
- Experience working for a direct-to-consumer brand
- Experience working with product information management tools
- Strong organizational and analytical skills
- Strong communication skills and confidence communicating with cross-functional teams
- Aptitude for learning and working with various web technologies
- Ability to manage multiple projects and make timely decisions
- Proactive problem-solving and root-cause analysis skills
- Flexibility and adaptability in ambiguous situations
- Eligibility to work in Canada
Arc'teryx Equipment Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arc'teryx Equipment and has not been reviewed or approved by Arc'teryx Equipment.
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Inclusive Benefits Coverage — Coverage extends to part‑time employees and includes gender‑affirming care, fertility and family‑planning drugs, and adult orthodontia, with options that consider diverse household structures. Mental‑health supports and broad eligibility reinforce access across employee groups.
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Wellbeing & Lifestyle Benefits — A generous gear discount, periodic free gear, outdoor outings, and recognition programs like Arc’Adventure align with an outdoor‑oriented culture. Wellness resources such as a flexible wellness account, Headspace access, mental‑health reimbursements, Wellness Days, and an EAP enhance non‑cash value.
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Strong & Reliable Incentives — A structured bonus program applies to all regular employees with targets tied to company performance and job level, aiming for equity across roles. Additional mechanisms such as annual incentive opportunities and referral bonuses are also available.
Arc'teryx Equipment Insights
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
