Who we are
Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.
More than 20,000 professionals every day in a network of 9,500 points of sales, spread throughout 24 countries and 5 continents, give back the joy of hearing, feeling and living to thousands of people across the world.
About the role
The Global AI Adoption Sr Specialist supports the execution and deployment of strategic AI initiatives across the organization, helping translate business requirements into scalable and sustainable solutions. The role coordinates activities across business stakeholders, technical teams, and external partners throughout the implementation lifecycle, contributing to successful delivery, adoption, and business value realization. Through effective project coordination, change management, and communication activities, the role supports enterprise-wide AI transformation.
Key Responsibilities
• Support the execution and global deployment of strategic AI initiatives, contributing to project plans, roadmaps, milestones, and delivery activities to ensure alignment with agreed objectives and timelines.
• Coordinate with business stakeholders, technical teams, and external partners to gather requirements, track progress, and facilitate implementation activities.
• Contribute to the governance and monitoring of AI initiatives by supporting the preparation of project documentation, status updates, and implementation plans.
• Collaborate with development and technology teams to translate business requirements into functional and technical specifications.
• Monitor project activities, risks, dependencies, and timelines, proactively identifying issues and supporting mitigation actions.
• Support change management, communication, and training activities to foster user engagement and facilitate the adoption of AI solutions across the organization.
• Contribute to the transition of AI solutions into operational environments, ensuring business readiness and effective integration into existing processes.
• Prepare project updates, reports, presentations, and communication materials for key stakeholders and leadership teams.
• Gather and analyze feedback from users and stakeholders to support continuous improvement and value realization of AI initiatives.
Required Skills & Experience
• Bachelor's or Master's Degree in Data Science, Computer Science, Engineering, Information Technology, Artificial Intelligence, or related fields.
• Experience supporting complex projects or initiatives in AI, automation, digital transformation, or related domains.
• Experience participating in AI-related initiatives, including implementation, business adoption, project coordination, or change management activities.
• Experience working with cross-functional teams and collaborating with both business and technical stakeholders.
• Understanding of AI technologies, use cases, and implementation approaches.
• Ability to translate business needs into structured requirements and actionable implementation plans.
• Experience working in international and multicultural environments.
• Full professional proficiency in English.
Mindset & Soft Skills
• Stakeholder Management
• Communication and Presentation Skills
• Project Coordination
• Problem Solving and Analytical Thinking
• Planning and Organization
• Collaboration and Cross-functional Networking
• Change Management Support
• Learning Agility
• Proactivity and Result Orientation
Compensation & Benefits
Applicable Collective Agreement: CCNL Commercio (Terziario, Distribuzione e Servizi)
Contractual Level: Employee Level 1
Contract Type: Permanent – Full Time
The reference Gross Annual Salary is approximately in the range of €43.000 - €58.000. The actual compensation will be commensurate with the candidate’s experience and specific skills and knowledge and also to the educational background.
The position is also eligible for an annual Company bonus (‘premio di risultato’) linked to business performance, in line with Company policies.
Benefits
• €750 Annual Welfare plan for your personal well-being across a wide range of services
• Health Insurance: Fondo Est healthcare coverage + an additional Accident Insurance
• Supplementary pension scheme: option to enroll in the Fondo Fon.Te with employer contributions
• Office Perks: On-site canteen and free company parking
• Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in professional development.
• Well-being: Special corporate discounts, services to support you and your loved ones, moments dedicated to your wellbeing and physical health.
Equal Opportunities Statement
Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.
Skills Required
- Bachelor's or Master's degree in Data Science, Computer Science, Engineering, Information Technology, Artificial Intelligence, or a related field
- Experience supporting complex projects or initiatives in AI, automation, digital transformation, or related domains
- Experience participating in AI-related implementation, business adoption, project coordination, or change management activities
- Experience working with cross-functional teams and business and technical stakeholders
- Understanding of AI technologies, use cases, and implementation approaches
- Ability to translate business needs into structured requirements and actionable implementation plans
- Experience working in international and multicultural environments
- Full professional proficiency in English
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
-
Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
-
Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
-
Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
