Global Culture & Change Consultant

Posted 4 Days Ago
5 Locations
In-Office or Remote
100K-125K Annually
Mid level
Food • Software • Hospitality
PAR Tech offers a complete suite of front- and back-office products to serve the enterprise needs of restaurants.
The Role
Lead and coordinate global employee experience and culture programs (recognition, ERGs, mentoring, onboarding, communities). Provide change management support for HR and business transformations, build stakeholder maps, develop adoption/readiness plans, track adoption and engagement metrics, coach leaders, partner with HR/Communications/Learning, and use AI tools to improve program administration and outcomes.
Summary Generated by Built In

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

Culture doesn't happen by accident. It is shaped by the experiences employees have every day and by how successfully they navigate change.

At PAR, we're looking for a Global Culture & Change Consultant to help create the experiences that strengthen connection, recognition, belonging, growth, and engagement across our global workforce. This role is responsible for bringing our culture to life through employee experience programs while helping employees and managers successfully adopt new processes, tools, and ways of working.

Reporting to the Head of Global Talent Strategy, you will lead and coordinate key employee experience initiatives, including recognition, mentoring, employee resource groups, volunteerism, communities of practice, onboarding culture experiences, and career development resources. You will also partner on people-related transformation initiatives, helping leaders and employees navigate change through thoughtful communications, stakeholder engagement, readiness planning, and adoption support.

This is a highly collaborative, hands-on role that combines program management, employee engagement, and change enablement. You will work across Talent Strategy, Learning & Development, Internal Communications, People Operations, and business leaders to deliver programs that strengthen culture, foster connection, and help change initiatives land successfully across the organization.

The ideal candidate is an experienced HR, Talent, Employee Experience, or Culture professional who enjoys building programs, managing multiple priorities, partnering with stakeholders, and creating meaningful employee experiences. You understand that successful change is ultimately about people, and you are passionate about helping employees adapt, grow, and thrive through periods of stability and transformation.

Position Location:

Remote — US (preference for EST or CST)

Reports To:

Head of Global Talent Strategy

What We're Looking For:

  • 4–6+ years of experience in Employee Experience, Culture, Change Management, HR Transformation, Engagement, Learning & Development, Talent, HR Programs, or a related People function

  • Experience coordinating, implementing, and improving employee experience, culture, engagement, or community-building programs

  • Experience supporting recognition programs, mentoring initiatives, ERGs, volunteerism efforts, or similar employee programs

  • Working knowledge of change management methodology (e.g., Prosci/ADKAR or similar) and experience supporting HR or business transformation initiatives — systems rollouts, org redesign, process or policy change

  • Strong project and program management skills with the ability to manage multiple initiatives simultaneously

  • Ability to execute programs and change plans aligned to culture priorities and business needs

  • Excellent communication, facilitation, and stakeholder management skills

  • Strong organization and follow-through, with attention to detail and operational excellence

  • Comfortable using employee feedback, participation data, adoption metrics, and engagement metrics to evaluate program and change effectiveness

  • Collaborative mindset and ability to partner effectively with stakeholders across HR, Talent, Communications, and business teams

  • Experience working in a global environment preferred

  • Passion for creating employee experiences that strengthen connection, recognition, belonging, and growth — and for helping people move through change well

Unleash your potential: What you will be doing and owning:

  • Deliver and continuously improve employee experience programs that reinforce PAR's culture, values, and employee commitments

  • Manage PAR's employee recognition programs, including administration, manager resources, reporting, and ongoing enhancements

  • Coordinate and support PAR's Employee Resource Groups (ERGs), including leader support, events, participation tracking, and program operations

  • Manage mentoring and volunteerism programs, including enrollment, participant support, reporting, and program administration

  • Coordinate communities of practice by supporting engagement, events, and program logistics in partnership with Learning & Development

  • Support and enhance the culture and belonging components of PAR's onboarding experience in partnership with Learning & Development and People Operations

  • Create and maintain career development resources and employee workshops in partnership with Talent Management and Learning & Development

  • Coordinate employee experience initiatives including milestone celebrations, recognition moments, and community-building activities

  • Lead change management support for HR and people-related transformation initiatives, including systems rollouts, org redesigns, process changes, and M&A people-integration work

  • Build stakeholder maps and change impact assessments to identify who is affected and how

  • Develop adoption and readiness plans, including training and enablement support, in partnership with initiative owners

  • Coach managers and sponsors on leading their teams through change

  • Track adoption and readiness metrics, and recommend course corrections to keep initiatives on track

  • Partner with Internal Communications to ensure culture programs and change initiatives are clearly and consistently communicated

  • Collect, analyze, and report on employee feedback, participation data, and program/adoption metrics to identify opportunities for improvement

  • Recommend and implement enhancements that increase participation, effectiveness, and employee impact across programs and change efforts

  • Partner closely with Talent Strategy, Learning & Development, Internal Communications, People Operations, and business leaders to deliver a connected employee experience through periods of stability and change

  • Leverage AI tools to improve program administration, change readiness assessment, employee engagement, and employee experience outcomes

AI Integration:

Identify opportunities to use AI to enhance culture program design, change readiness assessment, employee experience personalization, and recognition. Enable employees and managers to build AI fluency as a culture and capability priority.
Interview Process:

  • Interview #1: Phone or Video Screen with Talent Acquisition Team

  • Interview #2: Video interview with the Hiring Manager (via MS Teams)

  • Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. 

Skills Required

  • 4-6+ years of experience in Employee Experience, Culture, Change Management, HR Transformation, Engagement, Learning & Development, Talent, HR Programs, or related People function
  • Experience coordinating, implementing, and improving employee experience, culture, engagement, or community-building programs
  • Experience supporting recognition programs, mentoring initiatives, ERGs, volunteerism, or similar employee programs
  • Working knowledge of change management methodology (e.g., Prosci/ADKAR or similar) and experience supporting HR or business transformation initiatives
  • Strong project and program management skills with ability to manage multiple initiatives
  • Excellent communication, facilitation, and stakeholder management skills
  • Strong organization, follow-through, attention to detail, and operational excellence
  • Comfortable using employee feedback, participation data, adoption metrics, and engagement metrics to evaluate program and change effectiveness
  • Experience working in a global environment
  • Experience or comfort leveraging AI tools to improve program administration, change readiness assessment, and employee experience outcomes

PAR Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PAR Technology and has not been reviewed or approved by PAR Technology.

  • Leave & Time Off Breadth Policies highlight unlimited PTO for many roles, paid holidays and sick time, and generous parental and family leave. Time-off flexibility is emphasized alongside hybrid/remote options.
  • Retirement Support Offerings include a 401(k) with company matching and access to retirement-oriented savings programs. Financial benefits are presented as part of a comprehensive total rewards package.
  • Wellbeing & Lifestyle Benefits The benefits suite includes medical, dental, and vision coverage, mental health support through an EAP, wellness days, and fitness/wellness reimbursements. Additional perks such as stipends, snacks, and flexible work arrangements support day-to-day wellbeing.

PAR Technology Insights

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The Company
HQ: New Hartford, NY
2,000 Employees
Year Founded: 1968

What We Do

PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.

Why Work With Us

At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together. For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.

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