Global CRM Operations Lead (f/m/d)

100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

Your Tasks:

The Global CRM Operations Lead optimizes global sales processes with a focus on CRM systems, ensuring efficiency and alignment with strategic objectives.

• Develop and implement standardized global sales processes using the CRM system

• Collaborate with senior management to ensure cohesive sales operations

• Analyze sales processes to identify and address inefficiencies using CRM data

• Oversee the integration and optimization of sales processes within the CRM system

• Facilitate communication between central and divisional sales teams

Your Profile:

• University degree in economics, management, IT, media, communication, or equivalent experience

• Excellent English skills (verbal and written); German is a plus.

• Strong understanding of sales processes and best practices across a multi-divisional brand

• Knowledge of CRM systems (MS Dynamics or Salesforce) or similar tools and their application in sales process optimization

• Excellent analytical and problem-solving skills with the ability to interpret complex data

Strong advantages:

• Working in a modern, internationally active family business that is characterised by innovation and sustainability

• Work-life balance: flexible working time model

• Responsible tasks, a dynamic team and a very good working atmosphere

• Intensive initial training and further personal development opportunities

• Attractive salary package and many other social benefits

Julia Probst | Recruiter | +49 (831) 570104537 | DEU.CERATIZIT Deutschland GmbH