Global Client Manager (Technology)

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Are you ready to contribute to the future of technology and telecoms through data-driven insights and critical thinking? At Kantar ComTech, we use intelligence, creativity, and a deep understanding of the market to inspire new approaches and influence key decisions. To start a career that is out of the ordinary, please apply...

Join Kantar ComTech as a Global Client Manager to grow your technology and telecoms industry knowledge. As a Client Manager in the technology industry, an entrepreneurial flair will be beneficial, as is the experience and enthusiasm to work across multiple different projects across different areas as they arise.

Leverage our world-class consumer panel data to craft compelling, data-driven stories that inspire clients to make informed and successful decisions. Working with Kantar ComTech in a global role gives you access to some of the world’s largest brands such as Samsung, Apple, Google and more.

As the primary point of contact for our EU based clients, we are looking for someone who has experience managing accounts with major corporations, shaping deliverables, and spotting and converting commercial opportunities.

Contribute to our business growth and see yourself flourish as you advance your career within a highly successful company full of opportunities.
 

Role responsibilities

Kantar’s Worldpanel Division is the global expert in shoppers’ behaviour.

Through continuous monitoring, advanced analytics and tailored solutions, Kantar’s Worldpanel Division inspires successful decisions by brand owners, retailers, market analysts and government organisations globally.

In this Global Client Manager position you’ll grow your technology and telecoms industry knowledge whilst developing your analytical ability to build stories for our clients that inspire them to make successful decisions using our world class consumer panel data.

You’ll be meeting your client contacts, building strong relationships with them to understand and answer their key business questions. To help achieve this we’ll develop and train you to use our tools and solutions to analyse data, develop insight and create presentations that communicate your point of view and recommendations.

Another key responsibility for all our client service team is spotting and developing commercial opportunities that come about through embedding ourselves in our client’s businesses – our goal and passion is to become an extension of their team, delivering best in class insights with the best solutions.
 

Person Specification

• Ability to manage and develop high value large corporate accounts. Day to day servicing, data accuracy, attention to detail, timeliness, proactivity and communication are integral.
• Engaging communication style with a genuine curiosity and enthusiasm for understanding the markets our clients operate in.
• Proven ability to read, understand and turn numbers into compelling stories and actionable recommendations. Experience with Microsoft Office required.
• You’ll have a fascination for consumers, how they behave and the choices they make combined with commercial competence and the willingness to help our business grow.
• You’ll have an ability to take on and deal with change comfortably helping you to adapt to the fast-paced changing environment.
• You will feel comfortable talking to and working with client contacts across different seniority levels, up to Director/VP level – you are able to communicate insights confidently and compellingly.
• Previous experience working in the technology and telecoms industries will be beneficial as your role will be focused on these areas, in particular consumer electronics.
• Collaboration skills – this role will require you to work with a wide range of colleagues across different cultures.
   

What a Global Client Manager can expect:

• Comprehensive training which will pave the way for you to have a fantastic career in delivering truly amazing insight
• Opportunity to present your thinking, experiences and potential to the senior management team supporting you with your ongoing development and progression
• Accelerated career paths and opportunity to expand your skills. People growth drives our business success and we are proud that over half of our vacancies are filled through internal moves and promotions
• You’ll have incomparable commercial exposure – our Client Managers have delivered their points of view to some of the biggest brand names out there.
   

Company benefits

• 25 days holidays plus your birthday off!
• Option of flexible hybrid working
• Employee Assistance Programme
• Private Medical & Dental Insurance
• Eyecare Vouchers
• Life Assurance & Income Protection
• Cycle to Work Scheme
   

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.