Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Global Business Director
Location: Amsterdam (hybrid)
Employment: 12-month FTC with view to extend
About the role:
As a Business Director, you will be at the helm of strategic decision-making, driving collaboration, and shaping the global central adaptation model. Your role is pivotal in ensuring the brand’s success across diverse markets and channels. You’ll collaborate with cross-functional teams, seek tech industry trends, and steer our agency efforts toward excellence. This is an integrated role, involving the development of the global business and the responsibility of its P&L. As Business Director you will therefore be working hand-in-hand with clients on a daily basis to establish strong relationships and partner with the most senior heads of our client’s globally.
What you will be doing:
Client Service
- Build and maintain strong client relationships by understanding their business needs and providing exceptional service.
- Anticipate client needs and proactively offer solutions to enhance their advertising effectiveness.
- Be an escalation point for the client for any issues with your teams, you will need to be a problem solver that deals with problems with a solution-based attitude
- You will be confident with clients and will challenge the client, when necessary whilst keeping a positive relationship. You negotiate to create win-win compromises with your client on behalf of your team members where needed
- You will ensure each team consistently delivers to the expected level of client service
Leadership
- Lead each team by example, line managing the account, strategic and creative leads across each account
- Developing, coaching and driving team leads and their teams to constantly add value to our clients and to challenge the briefs we receive, in order to break the norm and deliver outstanding creative work
- You will be responsible for the guidance and development of your team, so it is essential you are a great communicator, able to inspire your team and spot potential
- You will have oversight of your teams WIPs and knowledge of projects going through each account, without being pulled into the day-to-day management of projects. The ability to direct teams to deliver, without getting caught up in the detail
Growth
- Responsible for growing the agency offering across each client, pushing our capabilities to brand & marketing teams and keeping us front of mind for strategic and creative opportunities
- You will actively seek out opportunities with your client and build relationships with senior clients, pushing to upsell our offering
- Experience in running strategic planning sessions would be beneficial
Operations & Financials
- Ensure your teams are working to defined processes, but can challenge process to ensure teams are working as efficiently and effectively as possible
- Manage the P&L for the country office and forecast operational income on a weekly/quarterly basis to senior management
What you need to be great in this role:
- A seasoned integrated marketing communications professional with strong experience leading a global account.
- A growth‑minded individual with high commercial acumen and the ability to identify and convert new opportunities.
- You’ll be joining us during a period of positive change and transformation, acting as the agency’s primary point of contact for clients.
- An experienced people leader with a deep understanding of how to inspire, motivate, and develop high‑performing teams.
- A strategic thinker with solid agency experience, comfortable navigating complex client environments.
- Able to work closely with the client as a long‑term business partner, guiding brand and marketing strategy and building relationships with Brand and Marketing Directors.
- Someone who brings courtesy, positivity, and high energy, with strong people skills - hard‑working but also able to have fun along the way, with a proven track record of driving teams to deliver great work.
- Meticulous attention to detail, establishing yourself as a reliable “safe pair of hands” who ensures nothing slips through the cracks.
Req ID: 16745
#LI-JP1 #LI-HYBRID #LI-DIRECTOR
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Skills Required
- Strong experience leading a global account
- High commercial acumen
- Experience in running strategic planning sessions
- Meticulous attention to detail
OLIVER Agency Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OLIVER Agency and has not been reviewed or approved by OLIVER Agency.
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Leave & Time Off Breadth — Feedback suggests vacation, sick leave, and paid holidays are strong elements, with time off frequently highlighted as a standout part of the package. UK materials also describe generous annual leave that increases with service alongside additional personal days.
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Retirement Support — Feedback suggests U.S. employees can access a 401(k), and at least one account notes an immediate match. UK materials indicate a formal pension arrangement within the parent group.
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Affordable Benefits — Feedback suggests U.S. medical coverage is paired with employer-funded HSA/HRA or flex contributions that help offset high deductibles. These subsidies can meaningfully reduce out-of-pocket costs for some employees.
OLIVER Agency Insights
What We Do
Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.
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