Global Application Support Scientist

Posted 4 Days Ago
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Turku, FIN
In-Office
Mid level
Biotech
The Role
The Global Application Support Scientist provides technical and scientific support for mass spectrometry products, customer training, troubleshooting, and product development involvement.
Summary Generated by Built In
Job TitleGlobal Application Support Scientist
Location(s)
Turku

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

About the Job:

We are now looking to welcome a new Global Application Support Scientist for mass spectrometry to join our team in Turku. The Global Application Support Team consists of top professionals providing high-level technical and scientific support to our customers globally.

Key Responsibilities:

  • Responding to customer or field personnel enquiries regarding the  Reproductive Health mass spectrometry products and related applications or their use, including troubleshooting, data analysis and technical guidance
  • Product and application training of customers, field application scientists, sales, distributors and service personnel
  • Site visits for higher level troubleshooting and training
  • Participating in New Product Development projects by bringing the voice of customer in the projects and by conducting evaluations for new products
  • Support launch of NPI’s
  • Maintaining support and training laboratories and instruments
  • Taking part in annual post marketing surveillance of mass spectrometry products, software, and instruments
  • Participating in expert roles and collaborating with other internal functions, such as quality, R&D, business and manufacturing

Qualifications:

  • Master’s or PhD degree in Biochemistry, Chemistry or Biology
  • Experience in a similar role
  • 3-5 years of hands-on experience with mass spectrometry systems (triple quadruple)
  • A strong understanding of small molecule LC-MSMS workflows, experience with clinical applications of mass spectrometry
  • Experience in customer relationships
  • Customer focused problem solver mindset, strong project and time management skills
  • Excellent verbal, written, and presentation communication skills in English, other language skills are considered as an advantage
  • Willingness to travel globally up to 30-40 %

What we offer:

  • Fascinating field of expertise with well established customers
  • Work in a high-tech, innovative, team oriented, energetic and scientific environment
  • Extensive development opportunities
  • Positive and inspiring workplace with great co-workers
  • Truly international working environment

Skills Required

  • Master's or PhD degree in Biochemistry, Chemistry or Biology
  • 3-5 years of hands-on experience with mass spectrometry systems
  • Strong understanding of small molecule LC-MSMS workflows
  • Experience in customer relationships
  • Excellent communication skills in English

Revvity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Revvity and has not been reviewed or approved by Revvity.

  • Healthcare Strength Health, dental, and vision coverage, along with HSA options, are presented as competitive within a comprehensive package. These medical benefits are a relative bright spot even when other compensation elements draw criticism.
  • Retirement Support A 401(k) with company match is included, supporting long‑term savings. Retirement programs are listed as part of the core total rewards.
  • Leave & Time Off Breadth Paid time off, parental benefits, and a separate compassionate care leave expand time‑off options beyond standard PTO. This breadth offers flexibility for caregiving and life events.

Revvity Insights

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The Company
Waltham, , Massachusetts
3,109 Employees
Year Founded: 2023

What We Do

At Revvity, “impossible” is inspiration, and ""can't be done"" is a call to action. Revvity provides health science solutions, technologies, expertise and services that deliver complete workflows from discovery to development, and diagnosis to cure. Revvity is revolutionizing what’s possible in healthcare, with specialized focus areas in translational multi-omics technologies, biomarker identification, imaging, prediction, screening, detection and diagnosis, informatics and more. With more than $3 billion in revenue and over 11,000 employees, Revvity serves customers across pharmaceutical and biotech, diagnostic labs, academia and governments. It is part of the S&P 500 index and has customers in more than 190 countries. Learn more at www.revvity.com

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