Global Accounts Manager

Posted Yesterday
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Tokyo, JPN
Hybrid
Senior level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
Develops and executes long-term strategies for global accounts, builds trusted relationships with senior customer leaders, identifies cross-sell and upsell opportunities, and leads integrated solution sales. Coordinates international account teams and regional key account managers, supports deal execution, monitors market trends, drives renewals, and participates in quarterly business reviews. The role requires business-level Japanese and English proficiency and experience selling services, software, and advisory solutions to large, diverse organizations.
Summary Generated by Built In
JOB DESCRIPTION
  • Develops and drives global, integrated, 3-5-year account strategy plans for assigned Global accounts (with the support of a broad account team), which receive ongoing updates and are refreshed annually.
  • Identifies broader trends in customer needs and opportunities across the global footprint of customers and reflects them up to Account management leadership.
  • Builds high touch relationships, earns trusted advisor status and loyalty from senior-level customer leadership.
  • Identifies centers of influence within multi-national customer organizations and give feedback to ULs executive leadership.
  • Builds ULs relationship with Global customer buying centers, with the support of an extensive and highly dedicated account team.
  • Maintains industry ties/connections to understand market trends and anticipate tailwinds and headwinds across all markets served globally.
  • Builds on customer relationships to ensure successful renewals and identify future sales opportunities.
  • Identifies opportunities and leads sales of integrated solutions to assigned Global tier customer accounts.
  • Work with the rest of the Global account managers on account growth opportunities (cross-sell and up-sell).
  • Coordinates and supports team member sales on deals with require specific expertise and/or geographic coverage).
  • Uses sales plays to drive sales for relevant regions, subsidiaries, and/or branches of Global account.
  • Coordinates with regionally focused Key Account Managers (KAMs) to drive sales for relevant regions, subsidiaries, and/or branches of Global account.
  • Makes connections with relevant salespeople, utilizing their unique specializations and knowledge to close sales.
  • Participates in quarterly business reviews (QBRs) with sales management to update account plans and improve sales execution.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Performs other duties as directed.

QUALIFICATIONS
  • Bachelors' degree in business, engineering, or related field..6+ years of related sales experience and/or demonstrated account management capability.
  • Established sales leader with the ability to make sales of testing/inspection/certification services, software products, and advisory offerings.
  • Proven ability to manage and sell into large, diverse accounts, in close coordination with the account teams.
  • Business-level proficiency in both Japanese and English is required.

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Skills Required

  • Bachelor’s degree in business, engineering, or a related field
  • 6+ years of related sales experience and/or demonstrated account management capability
  • Established sales leadership capability with experience selling testing, inspection, certification services, software products, and advisory offerings
  • Ability to manage and sell into large, diverse accounts in coordination with account teams
  • Business-level proficiency in Japanese and English

What the Team is Saying

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UL Solutions Compensation & Benefits Highlights

  • Strong & Reliable Incentives Incentive pay is positioned as broad-based, with UL stating all employees are eligible for an annual performance bonus across regions. This universal design creates a consistent incentive foundation regardless of role or country.
  • Retirement Support Retirement offerings are described as strong, featuring a 401(k) with matching up to a total 5% and an additional 4% company retirement contribution after the first year in U.S. materials. Employees also reference access to an employee stock purchase plan in the U.S. and many major operating regions.
  • Healthcare Strength Health coverage breadth includes medical, dental, and vision with U.S. plans noting the company pays over 75% of medical premiums and offers PPO and HDHP options. Supportive programs like FSAs/HSAs, disability, life insurance, EAP, and mental‑health resources are frequently cited.

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The Company
HQ: Chicago, IL
15,000 Employees
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
HQChicago, IL
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