Global Accounts Business Development Manager

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition.

Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology. The Global Accounts Business Development Manager plays a key role in expanding Viva’s international footprint by building and growing relationships with global clients. This position combines strategic planning, sales, and cross-functional collaboration to drive revenue and ensure exceptional client satisfaction.

In this role, you will be responsible for accelerating growth with global accounts, enterprise merchants, and strategic partners by leveraging Viva’s comprehensive suite of in-person and online payment solutions and banking services. With a strong focus on an omnichannel approach, you will identify, develop, and strengthen partnerships to deliver seamless integration of online and in-person payments within Viva’s unified payment ecosystem.

Beyond business development, this role extends into pre-sales support, customer and partner success, and partner enablement—ensuring smooth adoption, sustained engagement, and continuous revenue growth.

Responsibilities:

Global Account Management: Drive business development strategies to acquire and grow global accounts in the payments sector & banking services. Act as the main point of contact, building long-term relationships, preparing proposals, business cases, and supporting project implementation with key merchants.

Sales & Revenue Growth: Actively manage the sales process, from lead generation and pitching to negotiations and contract finalizations. Achieve or exceed sales and net revenue targets by effectively promoting the company's payment solutions.

Market & Strategy: Stay informed about global market trends, regulatory changes, and competitive dynamics in the card payments industry. Utilize data analysis to develop strategies that enhance business performance and client satisfaction.

Cross-Functional Collaboration: Work closely with internal teams, including product development, marketing, legal, and IT, to ensure seamless service delivery and address client

requirements. Advocate for client interests within the organization to influence product offerings and service enhancements.

Contract & Compliance: Lead contract negotiations, ensuring alignment with company policies and industry regulations.

Industry Engagement and Networking: Represent the company at industry events, conferences, and trade shows to promote services and generate new business leads. Build and maintain a network of industry contacts to stay abreast of developments and identify partnership opportunities.

Performance Monitoring and Reporting: Regularly assess and report on the performance of global accounts, providing insights and recommendations for improvement.

Partnership Development: Strengthen relationships with key stakeholders, including payment operators, central banks, and strategic partners.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

• Proven experience in business development, account management, or partnerships, within the payments, fintech, or banking industry.

• Bachelor’s degree in business, finance, or a related field; an MBA or background in engineering is advantageous.

• Strong understanding of global payment processing solutions, market dynamics, and regulatory environments.

• Strong network of ISVs, IHVs, and resellers within the payments industry.

• Hold strong presentation, communication, and third-party handling skills, particularly over video meetings or over the phone.

• International mindset with the ability to manage complex global accounts.

• Excellent negotiation, communication, and interpersonal skills.

• Ability to analyze complex data and develop strategic insights.

• Excellent written and verbal communication in Portuguese & English.

• Permanent contract via an Employer of Record (EOR).
• An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
• A comprehensive benefits package in addition to salary (allowances, group medical plan coverage, etc).
• The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
• The opportunity to work at an international fintech company with strong cultural diversity.